SearchStax Help Center

The SearchStax Help Center Frequently Asked Questions page includes FAQs about SearchStax Managed Search, our hosted Apache Solr Cloud service.

What is the SearchStax Managed Search Security Pack?

For sensitive data and higher compliance requirements, our SearchStax Managed Search Security Pack add-on provides:

  • Single Sign-On
  • Transportation Layer Security and Ciphers
  • Monthly Vulnerability Scans
  • Priority Apache Solr Patching

The Security Pack is applied at the account level, which means that all of the account’s deployments are covered. The Security Pack may be purchased as an add-on to any of the Gold, Platinum and Platinum Plus plans.

Single Sign-On

SSO provides a frictionless user experience by allowing a user to sign on to a SearchStax application using the same credentials they use for other applications within their company. The use of SSO enforces risk-based access policies and automates provisioning workflows and enables self-service tools to help companies reduce IT costs.

Our SSO uses the Microsoft Azure Active Directory and open standard Security Assertion Markup Language (SAML) to pass authorization credentials to service providers.

TLS and Ciphers

Transport Layer Security (TLS) is a cryptographic protocol designed to provide communications security over a computer network. TLS protocol provides privacy and data integrity between two or more communicating applications.

The Security Pack allows the customer to specify the TLS version and ciphers. Additional information on TLS can be found in the FAQ section of our online documentation.

Monthly Vulnerability Scans

With the Security Pack, we increase the frequency of vulnerability scans from quarterly to monthly. For customers with the Security Pack, we scan all of our Solr deployments on a monthly basis and apply any appropriate patches as necessary.

Apache Solr Patching

We provide priority patching to all Security Pack customers. This means that their deployments will move to the front of the line when our Support team is applying the latest Apache Solr patches.

Additional Information

See these additional information sources:


Do not hesitate to contact the SearchStax Support Desk.

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