SearchStax Help Center

The SearchStax Help Center Frequently Asked Questions page includes FAQs about SearchStax Managed Search, our hosted Apache Solr Cloud service.

404 Error

In the SearchStax Managed Search service, a 404 Error means that the browser was able to communicate with Solr, but Solr could not find what was requested.

In the case of a SearchStax Solr deployment, the 404 Error usually means that you sent a query to a collection that did not exist. In one case, someone sent in queries that demanded &rows=100000000one hundred million rows of output. Solr could not allocate that much space and replied with a 404 error.

Possible reasons for encountering a Solr 404 error include:

  1. Incorrect URL: You might have entered an incorrect URL or endpoint when trying to access a specific Solr core or resource.
  2. Core or Collection Name: In Solr, collections or cores represent different indexes or data sets. If you specify a core or collection name that doesn’t exist, you’ll get a 404 error.
  3. Misconfigured Solr: If your Solr server is not properly configured, it may not recognize the requested URL, leading to a 404 error.

To resolve a Solr 404 error, you should:

  • Double-check the URL you are using to access Solr and ensure it is correct.
  • Verify that the Solr core or collection you are trying to access exists.
  • Ensure that your Solr server is properly configured and running.


Do not hesitate to contact the SearchStax Support Desk.

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