The SearchStax® Frequently Asked Questions page includes the following approved question and answer about our Apache Solr Cloud services.

Backup/Restore missed a collection!

Sometimes a client complains that a Backup/Restore missed a collection.

In this situation, we often find that the collection was not fully replicated to all of the servers in the original cluster. The replicas must be distributed across all of the servers for backup to capture them reliably.

The remedy is to fill in the missing replicas. See Some of our replicas are missing! for a comprehensive example.

We love to answer questions!

Please contact the SearchStax Support Desk immediately if you have any question about Solr Cloud deployments.

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