Some of our SearchStax Cloud clients use Apache Tika with their deployments. SearchStax engineers will assist in adding the Tika jar file to Solr, but anything beyond that is out-of-scope for our support-level agreements (SLAs).
That said, we have noted some issues from our Tika clients:
- Solr can issue a timeout error when Tika encounters a 100MB PDF file. We increased the timeout limits.
- Tika had difficulty parsing Excel files due to a problem with Solr 8.6. We helped the client upgrade to Solr 8.8.1.
- A client installed Tika on a relatively small Solr deployment. Afterward, the deployment needed to be upgraded to provide more memory.
SearchStax has Solr Architects who provide Solr Advisory Services to premium clients on a contract basis. All others are advised to consult the Solr user community.
Do not hesitate to contact the SearchStax Support Desk.