SearchStax Help Center

The SearchStax Help Center Frequently Asked Questions page includes FAQs about SearchStax Managed Search, our hosted Apache Solr Cloud service.

Can we use Apache Tika?

Some of our SearchStax Managed Search service clients use Apache Tika with their deployments. SearchStax engineers will assist in adding the Tika jar file to Solr, but anything beyond that is out-of-scope for our support-level agreements (SLAs).

That said, we have noted some issues from our Tika clients:

  • Solr can issue a timeout error when Tika encounters a 100MB PDF file. We increased the timeout limits.
  • Tika had difficulty parsing Excel files due to a problem with Solr 8.6. We helped the client upgrade to Solr 8.8.1.
  • A client installed Tika on a relatively small Solr deployment. Afterward, the deployment needed to be upgraded to provide more memory.

SearchStax has Solr Architects who provide Solr Advisory Services to premium clients on a contract basis. All others are advised to consult the Solr user community.


Do not hesitate to contact the SearchStax Support Desk.

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