SearchStax users sometimes encounter a perplexing issue with Pulse Performance Monitoring. Pulse pops up messages saying that no data is available for one or more graphs.
Consider these possible remedies before contacting SearchStax Support:
- No server selected: Users sometimes forget to select a server in the droplist at the top of the Pulse display.
- Inappropriate time period: Pulse cannot display data for times when the selected server was not running. For example, if you create a new deployment and then ask for last month’s data.
- Too much data: Pulse may take a few minutes to calculate graphs that display weeks or months of data. While calculating, Pulse displays “No Data” messages.
- Server 1 is down: If the problem occurs on the Collections graph, check that server 1 of the cluster is running. Pulse obtains collections data from that server only.
If you exhaust these explanations, feel free to contact the SearchStax Support Desk.