Customer Support

Submit a Report Request

Use the integrated support portal in our applications to submit new tickets or review the status of submitted tickets.

To submit a support ticket, log-in to your SearchStax application and click on the Support link in the upper right corner.

Product Documentation and FAQs

SearchStax Product Documentation

Check out our product documentation to get an overview to our products & dive into the details of how to get the most out of the solutions - getting started, customizations, analytics, APIs, accounts and billing.

System Status

View our Status Page to get up-to-date information on status of SearchStax systems, current and past incidents, current and historical uptimes and scheduled maintenance events. Subscribe to Updates to get email notifications whenever we create, update or resolve an incident.

SearchStax System Status
Learn How to Maximize Relevance Models | READ MORE
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