FAQs
At SearchStax, we want our Managed Solr customers to succeed quickly and efficiently. Since nearly every project encounters some issue with implementing Apache Solr, we have collected many common questions and answers that were submitted by customers. If the answer you need is not here, check out our Support page or contact the SearchStax Support Desk.
Most Popular Managed Solr Topics
- Can we log queries?
- How can I secure Zookeeper?
- What help is available for new SearchStax Managed Solr users?
- Does SearchStax provide disaster-recovery systems?
- How can I restart my SearchStax Solr deployments?
- Can I move a deployment to another account?
- Does SearchStax support Vanity DNS?
- Can I Upload Custom JAR Files to SearchStax Managed Solr?
ERROR Topics
More ERRORs
- Pulse Agent is Down!
- Why do Backups Fail?
- Identical Queries Produce Inconsistent Results
- Replicas missing on some cluster nodes!
- What is ‘413 Maximum Post Size Exceeded?’
- Pulse says “No Data,” “Data not available,” or “Downloading data failed.”
- How do I recognize a Solr Out-of-Memory Error?
- How do I fix an Out-of-Memory Error?
Security
- What is the SearchStax Security Pack?
- How can I secure Zookeeper?
- What version of TLS does SearchStax use?
- Does SearchStax support Solr Basic Authentication?
- Does SearchStax support IP filtering?
- Does SearchStax support static IP addresses?
- Does SearchStax support at-rest encryption?
- Does SearchStax support VPC/VPN security?
Solr Topics
- What is a Solr Collection/Core/Shard/Replica?
- How many Solr servers, shards, and replicas should I have?
- How to Optimize Solr for Performance?
- Why is configset.upload.enabled set to false?
- Nodes Use Different Disk Space
- Timeouts during indexing: Too many commits!
- Does Solr’s SWAP work with SearchStax?
- Can I upgrade to a newer Solr release?
- Can I scale up to a larger Solr deployment?
- How can I remove a ghost replica?
Indexing Issues
- How Do I Update the Solr Schema?
- How Do I Drop, Delete, or Empty a Solr index?
- Is there help for ingesting Solr data?
- How do I clear all data from a Solr deployment?
- Data loaded, but why no search results?
- Does SearchStax support CORS?
- How to import Solr data from Postgres or MongoDB?
- Identical Queries Produce Inconsistent Results
Sitecore Topics
Backups
Zookeeper Configuration
Monitoring and Alerting
Logging
Query and Relevance Optimizations
Billing and Refunds
Users and Roles
APIs
Integrations
We love to answer questions!
Please contact the SearchStax Support Desk immediately if you have any question about Solr Cloud deployments.