Help Center
At SearchStax, we want our customers to succeed quickly and efficiently. Based on our experiences with thousands of SearchStax Dedicated Cloud deployments, we have answered over a hundred common questions about our Solr Cloud infrastructure.
If you cannot find an answer to your question, contact our SearchStax Support Desk.
Most Popular SearchStax Cloud Topics
Solr ERROR Topics
- Why Do Solr Backups Fail?
- Sitecore Connection Errors
- Can't Connect to Solr or Zookeeper
- Indexing Errors
- 301 Error
- 400 Error
- 401 Error
- 403 Error
- 404 Error
- 413 Error
- 413 Maximum Post Size Exceeded
- 414 Error
- 500 Internal Server Error
- 502 Bad Gateway Error
- 503 Updates are Disabled Error
- 504 Gateway Timeout Error
- 510 Not Extended Error
- V2HttpCall Error
- No Servers Hosting Shard
- Document contains Immense Term
- LDAP Error
- Access to the Path is Denied
- API Key is Not Valid for Required Scope
- You don't have permission to perform this action.
- Max Requests Queued per Destination 3000 Exceeded
- Task/Request Processing Stalled
- Cannot Change DocValues Type
- Invalid Number Error
- AsynchronousCloseException Error
- Invalid Cipher
- SNAPSHOT Errors
- Identical Queries Produce Inconsistent Results
- Replicas Missing on some Cluster Nodes
- How do I Recognize a Solr Out-of-Memory Error?
- How do I fix an Out-of-Memory Error?
Solr Security
- What is the SearchStax Cloud Security Pack?
- How can I secure Zookeeper?
- What is the TLS 1.2 Upgrade?
- Common Vulnerabilities and Exposures (CVEs)
- Does SearchStax Support Solr Basic Authentication?
- Basic Auth Credentials in PowerShell
- Does SearchStax support IP filtering?
- Cannot add another IP Filter!
- Does SearchStax Support Static IP addresses?
- Does SearchStax support At-rest Encryption?
- Does SearchStax support VPC/VPN security?
Solr Topics
- Taming Commits
- What is a Collection/ Core/ Shard/ Replica? What is HA/ FT/ DR?
- How to Optimize Solr for Performance?
- Why is the Config API disabled?
- Why is the Configset API Disabled?
- Solr Schema API
- Nodes Use Different Disk Space
- Timeouts during indexing: Too many commits!
- Solr Master/Slave Architecture
- Does Solr's SWAP work with SearchStax?
- Can I make a "major" Solr upgrade?
- Can I upgrade up to a larger Solr deployment?
- How many Solr servers, shards, and replicas should I have?
- Add a Node to a Solr Cluster
Solr Indexing Issues
- How Do I Update the Solr Schema?
- How to Empty a Solr Index
- Delete Individual Documents?
- Can we use Apache Tika?
- Is there help for ingesting Solr data?
- How do I clear all data from a Solr deployment?
- Data loaded, but why no search results?
- Does SearchStax support CORS?
- How to import Solr data from Postgres or MongoDB?
- Identical Queries Produce Inconsistent Results
Sitecore Solr Topics
Solr Backups
Solr Zookeeper Configuration
Solr Monitoring and Alerting
- Pulse Agent is Down!
- Physical memory usage is over 90%!
- How does SearchStax help me monitor my Solr deployments?
- CPU Usage
- System Load Average
- Index Average Response Time / Request
- Index Error Count
- Index Timeout
- JVM Heap Used
- Free Disk Space
- Search – Avg. Response Time/Request
- Search Error Count
- Search Timeout Alert
- Heartbeat Alert
- Could not obtain overseer's address
- Is 100% CPU a bad thing?
- Why don't my Collections appear in Monitoring?
- Graph says "No Data," "Data not available," or "Downloading data failed."
Solr Query and Relevance Optimizations
Billing and Refunds
Users and Roles
Solr Integrations
We love to answer questions!
The SearchStax Help Center Frequently Asked Questions page includes FAQs about SearchStax Cloud, our hosted Apache Solr Cloud service.