Help Center
At SearchStax, we want our customers to succeed quickly and efficiently. With over 600 deployments of SearchStax Dedicated Cloud, we have collected and answered over a hundred common questions by customers using our hosted Solr infrastructure.
If you cannot find an answer to a Dedicated SearchStax Cloud Solr deployment, contact our SearchStax Support Desk.
Most Popular SearchStax Cloud Topics
Solr ERROR Topics
- Sitecore Connection Errors
- Can't Connect to Solr or Zookeeper
- What Causes Indexing Errors?
- What is a 301 Error?
- What is a 400 Error?
- What is a 401 Error?
- What is a 403 Error?
- What is a 404 Error?
- What is a 413 Error?
- What is 413 Maximum Post Size Exceeded?
- What is a 414 Error?
- What is a 500 Internal Server Error?
- What is a 502 Bad Gateway Error?
- What is a 504 Gateway Timeout Error?
- What is a 510 Not Extended Error?
- What are SNAPSHOT Errors?
- What is a V2HttpCall Error?
- Document contains Immense Term
- What is an LDAP Error?
- Access to the Path is Denied
- Task/Request Processing Stalled
- What is an Invalid Number error?
- AsynchronousCloseException Error
- Invalid Cipher
- Why Do Solr Backups Fail?
- Identical Queries Produce Inconsistent Results
- Replicas Missing on some Cluster Nodes
- How do I Recognize a Solr Out-of-Memory Error?
- How do I fix an Out-of-Memory Error?
Solr Security
- What is the SearchStax Cloud Security Pack?
- How can I secure Zookeeper?
- What is the TLS 1.2 Upgrade?
- Common Vulnerabilities and Exposures (CVEs)
- Does SearchStax Support Solr Basic Authentication?
- Basic Auth Credentials in PowerShell
- Does SearchStax support IP filtering?
- Cannot add another IP Filter!
- Does SearchStax Support Static IP addresses?
- Does SearchStax support At-rest Encryption?
- Does SearchStax support VPC/VPN security?
Solr Topics
- What is a Solr Collection/ Core/ Shard/ Replica?
- Taming Commits
- How many Solr servers, shards, and replicas should I have?
- How to Optimize Solr for Performance?
- Why is the Config API disabled?
- Why is the Configset API Disabled?
- Solr Schema API
- Nodes Use Different Disk Space
- Timeouts during indexing: Too many commits!
- Solr Master/Slave Architecture
- Does Solr's SWAP work with SearchStax?
- Can I make a "major" Solr upgrade?
- Can I upgrade up to a larger Solr deployment?
- Add a Node to a Solr Cluster
Solr Indexing Issues
- How Do I Update the Solr Schema?
- How to Empty a Solr Index
- Delete Individual Documents?
- Is there help for ingesting Solr data?
- How do I clear all data from a Solr deployment?
- Data loaded, but why no search results?
- Does SearchStax support CORS?
- How to import Solr data from Postgres or MongoDB?
- Identical Queries Produce Inconsistent Results
Sitecore Solr Topics
Solr Backups
Solr Zookeeper Configuration
Solr Monitoring and Alerting
- Pulse Agent is Down!
- Physical memory usage is over 90%!
- How does SearchStax help me monitor my Solr deployments?
- CPU Usage
- System Load Average
- Index Average Response Time / Request
- Index Error Count
- Index Timeout
- JVM Heap Used
- Free Disk Space
- Search – Avg. Response Time/Request
- Search Error Count
- Search Timeout Alert
- Heartbeat Alert
- Could not obtain overseer's address
- Is 100% CPU a bad thing?
- Why don't my Collections appear in Monitoring?
- Graph says "No Data," "Data not available," or "Downloading data failed."
Solr Query and Relevance Optimizations
Billing and Refunds
Users and Roles
Solr Integrations
We love to answer questions!
The SearchStax Help Center Frequently Asked Questions page includes FAQs about SearchStax Cloud, our hosted Apache Solr Cloud service.