FAQs
At SearchStax, we want our Managed Solr customers to succeed quickly and efficiently. Since nearly every project encounters some issue with implementing Apache Solr, we have collected many common questions and answers that were submitted by customers. If the answer you need is not here, check out our Support page or contact the SearchStax Support Desk.
Most Popular Managed Solr Topics
ERROR Topics
- Sitecore Connection Errors.
- Can't connect to Solr or Zookeeper?
- What Causes Indexing Errors?
- What is a 400 Error?
- What is a 401 Error?
- What is a 403 Error?
- What is a 404 Error?
- What is a 413 Error?
- What is 413 Maximum Post Size Exceeded?
- What is a 500 Internal Server Error?
- What is a 502 Bad Gateway Error?
- What is a 510 "Not Extended" Error?
- What are SNAPSHOT Errors?
- What is a V2HttpCall Error?
- Document contains immense term
- What is an LDAP Error?
- Access to the path is denied.
- Task/Request Processing Stalled
- What is an Invalid Number error?
- AsynchronousCloseException Error
- Invalid Cipher
- Pulse Agent is Down!
- Why do Backups Fail?
- Identical Queries Produce Inconsistent Results
- Replicas missing on some cluster nodes!
- How do I recognize a Solr Out-of-Memory Error?
- How do I fix an Out-of-Memory Error?
Security
- What is the SearchStax Security Pack?
- How can I secure Zookeeper?
- What version of TLS does SearchStax use?
- Does SearchStax support Solr Basic Authentication?
- Basic Auth Credentials in PowerShell
- Does SearchStax support IP filtering?
- Cannot add another IP Filter!
- Does SearchStax support static IP addresses?
- Does SearchStax support at-rest encryption?
- Does SearchStax support VPC/VPN security?
Solr Topics
- What is a Solr Collection/Core/Shard/Replica?
- How many Solr servers, shards, and replicas should I have?
- How to Optimize Solr for Performance?
- Why is the Config API disabled?
- Why is the Configset API disabled?
- Solr Schema API
- Nodes Use Different Disk Space
- Timeouts during indexing: Too many commits!
- Does Solr's SWAP work with SearchStax?
- Can I make a "major" Solr upgrade?
- Can I upgrade up to a larger Solr deployment?
- Add a Node to a Solr Cluster
Indexing Issues
- How Do I Update the Solr Schema?
- How to Empty a Solr Index
- Is there help for ingesting Solr data?
- How do I clear all data from a Solr deployment?
- Data loaded, but why no search results?
- Does SearchStax support CORS?
- How to import Solr data from Postgres or MongoDB?
- Identical Queries Produce Inconsistent Results
Sitecore Topics
Backups
Zookeeper Configuration
Monitoring and Alerting
- Physical memory usage is over 90%!
- How does SearchStax help me monitor my Solr deployments?
- CPU Usage
- System Load Average
- Index Average Response Time / Request
- Index Error Count
- Index Timeout
- JVM Heap Used
- Free Disk Space
- Search – Avg. Response Time/Request
- Search Error Count
- Search Timeout Alert
- Heartbeat Alert
- Is 100% CPU a bad thing?
- Why don't my collections appear in Pulse?
- Pulse says "No Data," "Data not available," or "Downloading data failed."
Query and Relevance Optimizations
Billing and Refunds
Users and Roles
We love to answer questions!
Please contact the SearchStax Support Desk immediately if you have any question about Solr Cloud deployments.