The SearchStax® Frequently Asked Questions page includes the following approved question and answer about our Apache Solr Cloud services.

Task/Request Processing Stalled

In Solr 8.4, a new timeout setting was applied to inter-node replication. Replica updates can time out after only 20 seconds, leaving solr.log messages saying that task or request processing has “stalled,” like these:

2021-12-13 19:13:32.265 WARN  (qtp496729294-22) [c:sitecore_master_index s:shard1 r:core_node4 x:sitecore_master_index_shard1_replica_n3] o.a.s.u.SolrCmdDistributor Unable to finish sending updates => Task queue processing has stalled for 20194 ms with 0 remaining elements to process.

solr.log:49852:2022-02-15 18:58:41.805 ERROR (qtp496729294-190188) [c:sitecore_master_index s:shard1 r:core_node4 x:sitecore_master_index_shard1_replica_n3] o.a.s.u.p.DistributedZkUpdateProcessor Setting up to try to start recovery on replica core_node2 with url by increasing leader term => Request processing has stalled for 20100ms with 100 remaining elements in the queue.

Note the timeout values just above 20000ms. If you are using Solr 8.4 or later and experience these timeout messages, contact SearchStax Support. We can reset the timing window to a larger value for you.

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Please contact the SearchStax Support Desk immediately if you have any question about Solr Cloud deployments.

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