SearchStax Cloud Help Center

The SearchStax Help Center Frequently Asked Questions page includes FAQs about SearchStax Cloud, our hosted Apache Solr Cloud service.

Can’t Connect to Solr or Zookeeper

Most IT departments and ISPs issue IP addresses using the Dynamic Host Configuration Protocol (DHCP). From time to time, your workstation’s IP address will change without warning. When it does, you’ll have to update your IP filter settings.

When ZooKeeper or Solr becomes “unreachable,” check the IP filters first.

Warning: SearchStax Studio Security Settings

Components of the SearchStax Studio will run on many different client computers, so the Solr endpoint cannot be shielded by IP Filtering. Solr’s IP Filter must be

Therefore, SearchStax Studio enables Solr Basic Auth and creates two new Solr user accounts.

Zkcli Connection Issues

See What if ZKCLI returns an error? for specific zkcli connection issues.


Do not hesitate to contact the SearchStax Support Desk.

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