SearchStax Help Center

The SearchStax Help Center Frequently Asked Questions page includes FAQs about SearchStax Managed Search, our hosted Apache Solr Cloud service.

You don’t have permission to perform this action.

When using the SearchStax Managed Search service APIs, we sometimes encounter a puzzling message saying:

{"detail":"You do not have permission to perform this action."}

At first glance, this looks like it might be a problem with your SearchStax user role or possibly a Solr Basic Auth problem. This is not usually the case.

We encounter this message when we have accidentally used the wrong HTML verb (GET, POST, PUT, DELETE) in a RESTful API request. For instance, in the following example, we used POST in a method that required PUT.

We can also see this error when we have directed the API to the wrong account or deployment. For instance, we may see this message when:

  • We used the deployment ID (ss12345) as the $ACCOUNT name.
  • We used the $ACCOUNT name as the deployment ID (ss12345).
  • We used the node ID (ss12345-5) in place of the deployment ID (ss12345).
  • We used a replica name in place of a collection name.
  • We neglected to bind any value to $SSID or to $ACCOUNT.


Do not hesitate to contact the SearchStax Support Desk.

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