Apache Solr as a fully managed service
Search infrastructure managed for you, from scaling to recovery.
Development
Sandbox, testing and non-critical applications
Cluster starts at
$367/mo
Node starts at
$53/mo
- No uptime SLA
- 24 hour retention: system monitoring
- 1TB Monthly Data Processing Included
- Logging and alerting
- Platform and documentation support
Core
Dependable search for standard production deployments
Starts at
$2,499/mo
Quoted in $USD — Billed Annually
- 99.9% uptime SLA with tiered response targets
- 7 day retention: system + Solr monitoring
- Proactive patching with remediation
- Daily backups for data restoration
- Email support model with escalation ownership
Enterprise
Mission-critical search at scale with white-glove service
Starts at
$6,250/mo
Quoted in $USD — Billed Annually
- 99.95% uptime SLA with priority response
- 30 day retention: system + Solr monitoring
- Priority patching with dedicated remediation
- Disaster recovery across environments
- Global call support with named account ownership for quarterly reviews
Looking for a Customized Plan?
For High Data and Volume Needs with Custom Business Requirements
Let us break it down for you
| Developer$367/mo | $53/moStart Free | Core$2,499/moGet in Touch | Enterprise$6,250/moGet in Touch | |
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SEARCH INFRASTRUCTURE AUTOMATION |
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| Deployment Automation | |||
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Scalability
Increase Cluster node size and/or count
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Automation APIs
Management APIs for IAC (Infrastructure-As-Code) compatibility
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| Cloud Lifecycle Automation | |||
RELIABILITY & AVAILABILITY |
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| High-Availability Clusters | |||
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Daily Backups
Flexible backups for data recovery or migration & testing strategies
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Sharded Backups
Backups for large datasets requiring sharded replicas
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| Production Disaster Recovery | |||
| Production Uptime SLAs | 99.9% | 99.95% | |
| Planned Maintenance Windows | |||
MONITORING & ALERTING |
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| Monitoring Retention | 1 Day | 30 Days | 30 Days |
| Monitoring Features | System Level Metrics | + Solr Metrics | + Solr Metrics |
| Heartbeat and Threshold Alerts
Native alerting for all available metric types
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| Webhook & API-Based Alerting
Programmatic alerting for automated actions
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| Solr and Load Balancer Log Access | |||
| 3rd Party Integrations
New Relic, Datadog, Dynatrace and more
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| Availability Reporting | |||
| Proactive Capacity & Performance Guidance | |||
USAGE LIMITS |
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Included Data Processing / Data Transfer Out
Additional bandwidth available as Add-Ons
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1TB / 100GB | 10TB / 1TB | 25TB / 2.5TB |
SECURITY |
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| Encryption at Rest | |||
| Encryption at Transport | |||
| Basic Authentication & IP Filtering | |||
| 2 Factor Authentication Login | |||
| SAML (SSO) Login | |||
| Private Networking
Virtual Private Clouds for advanced data isolation
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2 x VPC included | Expanded VPC support | |
| Audit Logging | |||
| User Roles & Permissions | |||
| Vulnerability Detection | Quarterly | Monthly | |
| CVE Assessment and Mitigation | |||
| HIPAA Ready | |||
SUPPORT |
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| Platform and Documentation Support | |||
| 24/7/365 Global Support Coverage | |||
| Response Time SLAs | 1 Business Day | < 1 Hr | ≥ 30 Min |
| Named Escalation Path / CS contact | |||
| Support Channels | Conference Call | ||
| Support Contacts & Dashboard Users | 10 | 30 | |
| Root Cause & Incident Analysis | |||
| Architecture Customizations | |||
| Custom Terms of Service | |||
| Dedicated Account Manager | |||
| Quarterly business reviews |
Have pricing questions?
We have answers.
Yes, there is a 14-day free trial available to explore all the core features and value before you commit to a purchase. Start a free trial.
Free Trial accounts can be converted at anytime to a paid account by adding your credit card in the billing & payments section. Be sure to do so before your 14 days is done to save any important work.
Explore annual subscriptions by connecting with our sales team.
Learn more about Data Processing and Data Transfer limits for Deployments.