SearchStax Help Center

The SearchStax Help Center Frequently Asked Questions page includes FAQs about SearchStax Managed Search, our hosted Apache Solr Cloud service.

How do I Recognize a Solr Out-of-Memory Error?

Your SearchStax Managed Search service server stopped unexpectedly. Was it an out-of-memory error?

Open the Monitoring display and view the Heap Memory graph. If the memory reached the top of the graph and then crashed, it’s probably an out-of-memory situation.

SearchStax Solr Memory Error

The list of log files will show an oom-killer log. The name of the file includes the time stamp of the crash. Note that the file list in Managed Solr is updated only once per hour, so the log might not appear there right away.

SearchStax Solr Memory Error

Proceed to How do I Fix an Out-of-Memory Error?


Do not hesitate to contact the SearchStax Support Desk.

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