The SearchStax® Frequently Asked Questions page includes the following approved question and answer about our Apache Solr Cloud services.

How do I recognize a Solr Out-of-Memory Error?

Your server stopped unexpectedly. Was it an out-of-memory error?

Open the Pulse display and view the Heap Memory graph. If the memory reached the top of the graph and then crashed, it’s probably an out-of-memory situation.

SearchStax Solr Memory Error

The list of log files will show an oom-killer log. The name of the file includes the time stamp of the crash. Note that the file list in Managed Solr is updated only once per hour, so the log might not appear there right away.

SearchStax Solr Memory Error

Proceed to How do I Fix an Out-of-Memory Error?

We love to answer questions!

Please contact the SearchStax Support Desk immediately if you have any question about Solr Cloud deployments.

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