SearchStax Site Search apps are available in the following regions:

• North Virginia, US (US East) 
• Oregon, US (US West) 
• Montreal, CA (Canada)
• Frankfurt, DE (Germany)
• London, UK (United Kingdom)
• Sydney, AU (Australia)
• Tokyo, JP (Japan)

Additional information is available in the Site Search Product Documentation.

An app is a container that groups everything together including data, configurations, analytics, etc. If you are looking to add search to your website, you will need 1 app for it. If you have multiple environments like development, qa, production, then each environment maps to an app. If you have multiple search experiences on your website, you will require multiple apps for that.

A Search Request is a group of one or more search or discovery operations sent in a single exchange. 

Search endpoints using the Search API are included in the Search Count for Plan Limits.

The search endpoints using the Auto-Suggest API, Popular Searches, Related Searches and Ingest API are not included in the Search Count for Plan Limits.

SearchStax will start throttling or denying any requests that are made beyond your existing Plan limits. It is recommended that you choose the Plan that avoids exceeding Plan limits. At any time, you can upgrade to the next Plan level.

When you purchase any SearchStax Site Search Enterprise Plan, you’ll automatically be charged for onboarding to ensure you get started on the right foot with your search experience efforts. When you purchase  SearchStax Site Search Professional or Business Plans, Onboarding Services are optional and may be purchased for a separate fee.

We love startups and Nonprofits. Eligible startups and Nonprofits can get up to a 20% discount on SearchStax subscriptions. Contact Sales for more information.