As of February 2025, SearchStax no longer offers new clients the “Gold” support level agreement (SLA) to new clients. This level of support was never in high demand, so we… Continue reading What happened to Gold SLAs?
Help Center Categories: Popular Managed Search Topics
How can I secure Zookeeper for Solr deployments?
When SearchStax Managed Search service creates a new Dedicated Deployment, it locks down the Zookeeper ensemble so that it cannot be reached from the Internet. To upload a configuration to… Continue reading How can I secure Zookeeper for Solr deployments?
Can we Log Queries?
Solr queries in the SearchStax Managed Search service are captured in three places: Questions? Do not hesitate to contact the SearchStax Support Desk.
Does SearchStax Managed Search provide Solr Disaster Recovery systems?
SearchStax Managed Search service offers “hot,” “warm,” and “cold” disaster recovery (DR) plans for Dedicated Solr Deployments. Disaster recovery is an optional add-on service. See Disaster Recovery Options for Solr… Continue reading Does SearchStax Managed Search provide Solr Disaster Recovery systems?
Restart SearchStax Managed Search Deployments
You can restart your SearchStax Managed Search service deployments in three ways: Rolling Restart of Cluster Premium clients who upload modified JAR files must perform a “rolling restart” to load… Continue reading Restart SearchStax Managed Search Deployments
Can I move a Deployment to Another Account?
On rare occasions, a SearchStax Managed Search service customer wants to move a live deployment to a new account. This can be done, but it is not a self-service activity.… Continue reading Can I move a Deployment to Another Account?
How to Export a Solr Collection
SearchStax Managed Search service users sometimes ask us how to export a large Solr collection to a reloadable file. The Solr “cursor” feature is the right tool for this job.… Continue reading How to Export a Solr Collection
Does SearchStax Managed Search Support Vanity DNS for Solr?
The SearchStax Managed Search service provides the ability to set up a DNS CNAME alias for your deployment. This means that your search application can query a domain address of… Continue reading Does SearchStax Managed Search Support Vanity DNS for Solr?