SearchStax pay-as-you-go billing is based on the calendar month (first day to last day), with credit-card charges issued after the month ends. No one pays ahead. For this reason, refunds… Continue reading Does SearchStax Issue Refunds?
Help Center Categories: SearchStax Help Center
What is the SearchStax Cloud Security Pack?
For sensitive data and higher compliance requirements, our SearchStax Cloud Security Pack add-on provides: The Security Pack is applied at the account level, which means that all of the account’s… Continue reading What is the SearchStax Cloud Security Pack?
How can I secure Zookeeper?
When SearchStax Cloud creates a new Dedicated Deployment, we lock down the Zookeeper ensemble so that it cannot be reached from the Internet. To upload a configuration to Zookeeper, you… Continue reading How can I secure Zookeeper?
Asking for Help
The SearchStax Cloud or SearchStax Studio Support menu is the preferred channel for filing a support request. For SearchStax Cloud, see the Asking for Help page. If you are using… Continue reading Asking for Help
Can SearchStax Cloud integrate with PagerDuty?
SearchStax provides a variety of heartbeat and threshold alerts by email, which you can set up through the SearchStax Cloud dashboard using the Deployment > Alerting feature. You may optionally copy these… Continue reading Can SearchStax Cloud integrate with PagerDuty?
Can I Add New Relic Analytics to SearchStax Cloud?
See the New Relic Tutorial for detailed instructions on enabling New Relic Analytics in Managed Solr. New Relic Restricted Availability New Relic integration is available to Platinum and Platinum Plus… Continue reading Can I Add New Relic Analytics to SearchStax Cloud?
Can I use SiLK with SearchStax Cloud?
SiLK is a fork of Kibana, an open source (Apache Licensed) browser-based analytics and search dashboard for Solr. Self-service SiLK integration with SearchStax Cloud has been phased out. If your… Continue reading Can I use SiLK with SearchStax Cloud?
What Versions of Drupal Does SearchStax Support?
SearchStax customers have successfully integrated SearchStax Cloud with both Drupal 7 and Drupal 8 websites. In addition, SearchStax recently announced the availability of a Drupal Module that integrates SearchStax Studio… Continue reading What Versions of Drupal Does SearchStax Support?
Does SearchStax integrate with Django Haystack?
Solr is one of the preferred search engines for the Django Haystack search feature. Connecting Haystack to a SearchStax deployment is the same as connecting to any other Solr server.… Continue reading Does SearchStax integrate with Django Haystack?
What APIs does SearchStax provide?
SearchStax exposes specialized APIs to assist in maintaining and refining your deployments. SearchStax Cloud Dedicated Deployments API The Provisioning API is a REST API that creates and manages SearchStax Cloud… Continue reading What APIs does SearchStax provide?