Account Owner, Admin, or Technical Contact To perform backup/restore operations in the SearchStax Managed Search service, you must be the account Owner, an account Admin, or a Technical Contact. See… Continue reading Why Do Solr Backups Fail?
Help Center Categories: Solr ERROR Topics
Sitecore Solr Cloud Connection Errors
SearchStax Managed Search service customers sometimes encounter issues when connecting Sitecore to Solr Cloud for the first time. The issues are so common that a developer can encounter them in… Continue reading Sitecore Solr Cloud Connection Errors
A config with this name already exists!
When running the SearchStax Managed Search service Sitecore Connector, clients sometimes encounter this error message in PowerShell: The connector makes use of the SearchStax Zookeeper API config upload method, which… Continue reading A config with this name already exists!
Can’t Connect to Solr or Zookeeper
SearchStax Managed Search service clients sometimes discover that they can’t connect to Solr or Zookeeper. Most IT departments and ISPs issue IP addresses using the Dynamic Host Configuration Protocol (DHCP).… Continue reading Can’t Connect to Solr or Zookeeper
Suggester was not Built
SearchStax Managed Search service clients sometimes ask us about a solr.log message indicating that the Solr suggester search component failed to rebuild after an update. The critical phrase is: Solr’s… Continue reading Suggester was not Built
Consider Enabling SSL
SearchStax Managed Search service clients sometimes as us about a solr.log message indicating that the Secure Sockets Layer (SSL) is not enabled for their cluster. The critical phrase is: This… Continue reading Consider Enabling SSL
Could Not Restore Core
A SearchStax Managed Search service client reported a mysterious “could not restore core” error. The critical fragment was “Could not restore core.” SearchStax engineers determined that the client was trying… Continue reading Could Not Restore Core
Underlying Core Creation Failed
SearchStax Managed Search service clients frequently report mysterious “core creation failed” errors when attempting to create a new collection. They ask what causes these errors and how to avoid them.… Continue reading Underlying Core Creation Failed
Solr Indexing Errors
SearchStax Managed Search service clients frequently report threshold alerts about “indexing errors.” They ask what causes these errors and how to avoid them. Most indexing errors are due to a… Continue reading Solr Indexing Errors
301 Error
A 301 Error or 301 Moved Permanently error normally means that you asked for a page that now resides at a new URL. The web server is supposed to provide… Continue reading 301 Error