Account Owner, Admin, or Technical Contact To perform backup/restore operations in the SearchStax Managed Search service, you must be the account Owner, an account Admin, or a Technical Contact. See… Continue reading Backup Best Practices
Help Center Categories: Solr Backups
Why Do Solr Backups Fail?
Account Owner, Admin, or Technical Contact To perform backup/restore operations in the SearchStax Managed Search service, you must be the account Owner, an account Admin, or a Technical Contact. See… Continue reading Why Do Solr Backups Fail?
Backup/Restore missed a collection!
Sometimes a SearchStax Managed Search service client complains that a Backup/Restore missed a collection. In this situation, we often find that the collection was not fully replicated to all of… Continue reading Backup/Restore missed a collection!
Are Custom Zookeeper Folders Backed Up?
SearchStax Managed Search service clients sometimes ask if they can add their own files to custom Zookeeper directories to include them in system backups. We generally advise that our clients… Continue reading Are Custom Zookeeper Folders Backed Up?
How Much Free Disk Space Do I Have?
The SearchStax Managed Search service backup feature requires abundant free disk space in order to succeed. Backups may fail intermittently when the size of the index(es) is more than a… Continue reading How Much Free Disk Space Do I Have?
Do Managed Search backups support sharding?
See What is a Solr collection/core/shard/replica? for help in distinguishing these critical Solr concepts. Standard backups in the SearchStax Managed Search service rely on the principle that every Solr node… Continue reading Do Managed Search backups support sharding?
Access to the Path is Denied
While upgrading the SearchStax Site Search service Sitecore Module, a client reported this error: This issue can sometimes occur when the Sitecore AppPool doesn’t have proper permissions. Make sure that… Continue reading Access to the Path is Denied
SNAPSHOT Errors
Sometimes a SearchStax Managed Search service client notices SNAPSHOT errors in the solr.log file. These messages are sometimes generated during the Backup process. If your backups are succeeding, you may… Continue reading SNAPSHOT Errors
How to Export a Solr Collection
SearchStax Managed Search service users sometimes ask us how to export a large Solr collection to a reloadable file. The Solr “cursor” feature is the right tool for this job.… Continue reading How to Export a Solr Collection