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      • What happened to Gold SLAs?
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      • Why Do Solr Backups Fail?
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      • maxWarmingSearchers
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      • Zookeeper Ensemble Health Check Failed
      • No Servers Hosting Shard
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      • Document contains Immense Term
      • LDAP Error
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      • API Key is Not Valid for Required Scope
      • You don't have permission to perform this action.
      • Max Requests Queued per Destination 3000 Exceeded
      • Task/Request Processing Stalled
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    • Solr Security
      • What Solr security features does SearchStax provide?
      • What happened to Gold SLAs?
      • How can I secure Zookeeper for Solr deployments?
      • What is the TLS 1.2 Upgrade?
      • Common Vulnerabilities and Exposures (CVEs)
      • Does SearchStax Support Solr Basic Authentication?
      • Basic Auth Credentials in PowerShell
      • CSRF Verification Failed
      • Does SearchStax support IP filtering?
      • Cannot add another IP Filter!
      • Does SearchStax Support Static IP addresses?
      • Does SearchStax support At-rest Encryption?
      • Does SearchStax support VPC/VPN security?
    • Solr Topics
      • Taming Commits
      • What is a Collection/ Core/ Shard/ Replica? What is HA/ FT/ DR?
      • Optimize Solr Performance
      • Why is the Config API disabled?
      • Why is the Configset API Disabled?
      • Solr Schema API with Managed Search
      • Nodes Use Different Disk Space
      • Timeouts during indexing: Too many commits!
      • Solr Master/Slave Architecture
      • Solr Blue-Green Architecture
      • Does Solr's SWAP work with SearchStax?
      • How many Solr servers, shards, and replicas should I have?
      • Add a Node to a Solr Cluster
    • Deployment Upgrades
      • Will an upgrade help?
      • Can I make a "major" Solr upgrade?
      • Can I upgrade up to a larger Solr deployment?
    • Solr Indexing Issues
      • How Do I Update the Solr Schema?
      • How to Empty a Solr Index
      • Delete Individual Documents?
      • Can we use Apache Tika?
      • Is there help for ingesting Solr data?
      • How do I clear all data from a Solr deployment?
      • Data loaded, but why no search results?
      • Solr Language Support
      • Does SearchStax support CORS?
      • How to import Solr data from Postgres or MongoDB?
      • Identical Queries Produce Inconsistent Results
    • Sitecore Solr Topics
      • Can SearchStax Managed Search provide Solr indexing support for Sitecore?
      • Solr 8.x End-of-Life and Sitecore
      • Optimizing the xConnect Search Service
      • Lowering &rows=1000000
      • Can we use SwitchOnRebuild with SearchStax?
      • Unpublish/Delete Fails to Remove Item from Sitecore Index
      • Sitecore Solr Cloud Connection Errors
      • POST vs. GET Requests
      • Why does Sitecore fail to populate schemas?
    • Solr Backups
      • Backup Best Practices
      • Why Do Solr Backups Fail?
      • Backup/Restore missed a collection!
      • Are Custom Zookeeper Folders Backed Up?
      • How Much Free Disk Space Do I Have?
      • Do Managed Search backups support sharding?
      • Access to the Path is Denied
      • SNAPSHOT Errors
      • How to Export a Solr Collection
    • Solr Zookeeper Configuration
      • What happened to Gold SLAs?
      • How can I secure Zookeeper for Solr deployments?
      • What if zkcli returns an error?
      • How can I view my Zookeeper configurations?
      • How can I update my Solr configurations?
      • How can I remove a Zookeeper configuration?
      • What else can I do with the zkcli script?
    • Solr Monitoring and Alerting
      • Pulse Agent is Down!
      • Physical memory usage is over 90%!
      • Does SearchStax monitor my Solr deployments?
      • CPU Usage
      • System Load Average
      • Index Average Response Time / Request
      • Index Error Count
      • Index Timeout
      • JVM Heap Used
      • Free Disk Space
      • Search – Avg. Response Time/Request
      • Search Error Count
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      • Heartbeat Alert
      • Could not obtain overseer's address
      • Is 100% CPU a bad thing?
      • Why don't my Collections appear in Monitoring?
      • Graph says "No Data," "Data not available," or "Downloading data failed."
    • Solr Logging
      • What types of log files are available from SearchStax Managed Search?
      • Can we Log Queries?
    • Solr Query and Relevance Optimizations
      • Can I experiment with Solr boost parameters?
    • Billing and Refunds
      • Does SearchStax Issue Refunds?
      • How Can I Close My SearchStax Account?
      • Can I suspend a deployment while I'm on vacation?
    • Users and Roles
      • How Can I Reset My SearchStax Password?
      • What are SearchStax User Roles?
      • How do I change the SearchStax Account Owner?
      • How do we add more SearchStax Users to our account?
    • Solr APIs
      • What APIs does SearchStax provide?
      • Can I query Solr from Javascript?
    • Solr Integrations
      • Can SearchStax Managed Search integrate with PagerDuty?
      • Can I Add New Relic Analytics to SearchStax Managed Search?
      • Can I use SiLK with SearchStax Managed Search Solr?
      • What Versions of Drupal Does SearchStax Support?
      • Does SearchStax Managed Search integrate with Django Haystack?
      • Can SearchStax Managed Search provide Solr indexing support for Sitecore?

Help Center Categories: Users and Roles

How Can I Reset My SearchStax Password?

There are three ways to reset user passwords in SearchStax Managed Search: As a footnote, it is also possible to set Solr Basic Auth passwords procedurally from the Searchstax Provisioning… Continue reading How Can I Reset My SearchStax Password?

What are SearchStax User Roles?

Managed Search User Roles For background on user roles in Managed Search, see Role-based User Roles for Your SearchStax Team and User Management. The person who opens the SearchStax Managed… Continue reading What are SearchStax User Roles?

How do I change the SearchStax Account Owner?

The current account owner can transfer ownership to another user through the Users page of the SearchStax Managed Search service. See the SearchStax User Management page for instructions. Questions? Do… Continue reading How do I change the SearchStax Account Owner?

How do we add more SearchStax Users to our account?

The number of user seats per SearchStax account is set by your support tier (Silver, Gold, Platinum, Platinum Plus). Only registered users may request help from SearchStax Support. Feature Silver… Continue reading How do we add more SearchStax Users to our account?

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