Managed Search Help Center
At SearchStax, we want our customers to succeed quickly and efficiently. Based on our experiences with thousands of SearchStax Managed Search deployments, we have answered over a hundred common questions posed by SearchStax users.
The Search field at the top of this page applied AI-powered site search to our own documentation. Give it a try!
If you cannot find an answer to your question, contact our SearchStax Support Desk.
Popular Managed Search Topics
- What happened to Gold SLAs?
- How can I secure Zookeeper for Solr deployments?
- Can we Log Queries?
- Why Stemming?
- Does SearchStax Managed Search provide Solr Disaster Recovery systems?
- Restart SearchStax Managed Search Deployments
- Can I move a Deployment to Another Account?
- How to Export a Solr Collection
- Does SearchStax Managed Search Support Vanity DNS for Solr?
Solr ERROR Topics
- Why Do Solr Backups Fail?
- Sitecore Solr Cloud Connection Errors
- A config with this name already exists!
- Can't Connect to Solr or Zookeeper
- Suggester was not Built
- Consider Enabling SSL
- Could Not Restore Core
- Underlying Core Creation Failed
- Solr Indexing Errors
- 301 Error
- 400 Error
- 401 Error
- 403 Error
- 404 Error
- 413 Error
- 413 Maximum Post Size Exceeded
- 414 Error
- Delete Individual Documents
- Auto-Suggest
- 429 Error
- 500 Internal Server Error
- 502 Bad Gateway Error
- 503 Updates are Disabled Error
- 504 Gateway Timeout Error
- 510 Not Extended Error
- V2HttpCall Error: No core retrieved for null
- maxWarmingSearchers
- Error Opening New Searcher
- Zookeeper Ensemble Health Check Failed
- No Servers Hosting Shard
- Solr instance is not running in SolrCloud mode
- Document contains Immense Term
- LDAP Error
- Access to the Path is Denied
- API Key is Not Valid for Required Scope
- You don't have permission to perform this action.
- Max Requests Queued per Destination 3000 Exceeded
- Task/Request Processing Stalled
- Cannot Change DocValues Type
- Invalid Number Error
- AsynchronousCloseException Error
- Invalid Cipher
- SNAPSHOT Errors
- Identical Queries Produce Inconsistent Results
- Replicas Missing on some Cluster Nodes
- How do I Recognize a Solr Out-of-Memory Error?
- How do I fix an Out-of-Memory Error?
Solr Security
- What Solr security features does SearchStax provide?
- What happened to Gold SLAs?
- How can I secure Zookeeper for Solr deployments?
- What is the TLS 1.2 Upgrade?
- Common Vulnerabilities and Exposures (CVEs)
- Does SearchStax Support Solr Basic Authentication?
- Basic Auth Credentials in PowerShell
- CSRF Verification Failed
- Does SearchStax support IP filtering?
- Cannot add another IP Filter!
- Does SearchStax Support Static IP addresses?
- Does SearchStax support At-rest Encryption?
- Does SearchStax support VPC/VPN security?
Solr Topics
- What is Solr?
- Taming Commits
- What is a Collection/ Core/ Shard/ Replica? What is HA/ FT/ DR?
- Optimize Solr Performance
- Why is the Config API disabled?
- Why is the Configset API Disabled?
- Solr Schema API with Managed Search
- Nodes Use Different Disk Space
- Timeouts during indexing: Too many commits!
- Solr Master/Slave Architecture
- Solr Blue-Green Architecture
- Does Solr's SWAP work with SearchStax?
- How many Solr servers, shards, and replicas should I have?
- Add a Node to a Solr Cluster
Deployment Upgrades
Solr Indexing Issues
- How Do I Update the Solr Schema?
- How to Empty a Solr Index
- Delete Individual Documents?
- Is there help for ingesting Solr data?
- How do I clear all data from a Solr deployment?
- Data loaded, but why no search results?
- Solr Language Support
- Does SearchStax support CORS?
- How to import Solr data from Postgres or MongoDB?
- Identical Queries Produce Inconsistent Results
Sitecore Solr Topics
- Can SearchStax Managed Search provide Solr indexing support for Sitecore?
- Solr 8.x End-of-Life and Sitecore
- Optimizing the xConnect Search Service
- Lowering &rows=1000000
- Can we use SwitchOnRebuild with SearchStax?
- Unpublish/Delete Fails to Remove Item from Sitecore Index
- Sitecore Solr Cloud Connection Errors
- POST vs. GET Requests
- Why does Sitecore fail to populate schemas?
Solr Backups
Solr Zookeeper Configuration
Solr Monitoring and Alerting
- Pulse Agent is Down!
- Physical memory usage is over 90%!
- Does SearchStax monitor my Solr deployments?
- CPU Usage
- System Load Average
- Index Average Response Time / Request
- Index Error Count
- Index Timeout
- JVM Heap Used
- Free Disk Space
- Search – Avg. Response Time/Request
- Search Error Count
- Search Timeout Alert
- Heartbeat Alert
- Could not obtain overseer's address
- Is 100% CPU a bad thing?
- Why don't my Collections appear in Monitoring?
- Graph says "No Data," "Data not available," or "Downloading data failed."
Solr Logging
Solr Query and Relevance Optimizations
Billing and Refunds
Users and Roles
Solr Integrations
- Can SearchStax Managed Search integrate with PagerDuty?
- Can I Add New Relic Analytics to SearchStax Managed Search?
- Can I use SiLK with SearchStax Managed Search Solr?
- What Versions of Drupal Does SearchStax Support?
- Does SearchStax Managed Search integrate with Django Haystack?
- Can SearchStax Managed Search provide Solr indexing support for Sitecore?
We love to answer questions!
Do not hesitate to contact the SearchStax Support Desk.