Accessing Log Files - SearchStax
log files help you track
down variations in performance and potential bugs in your
Some of the log files may be viewed from the SearchStax dashboard. Other types of logging are available through the agency of SearchStax support engineers.
Contents of this page:
Solr and Garbage-Collection Logs
SearchStax provides access to the Solr Dashboard, where you can enable logging of Solr and garbage-collection events. SearchStax also provides download access to those logs.
You can set up Solr logging in the Solr Dashboard:
You can monitor significant Solr events on an adjacent screen in the Solr dashboard:
See Configuring Logging in the Apache Solr documentation.
You can download the log files from the SearchStax dashboard. In the Cloud Manager, go to the dashboard of a specific deployment. Click the Logs menu in the horizontal menu bar. SearchStax will display controls that let you download current log files from any specific server in that deployment.
The log files roll over every 24 hours, and are retained for seven days. Premium customers may request longer retention periods.
SearchStax Activity Log
SearchStax automatically records all significant user actions that occur in the SearchStax dashboard. To view them, click Activity Log in the left-side navigation panel.
Activity Log entries are retained indefinitely.
Help with Log Files
Premium customers may ask SearchStax support for help tracking down memory and performance issues. This often involves enabling logging on servers that the SearchStax end-user cannot reach.
For this type of help please reach out to us at firstname.lastname@example.org.