SearchStax Bolt
New Healthcare Research: How Website Experience Drives Trust
SearchStax Bolt
New Healthcare Research: How Website Experience Drives Trust
Search
SearchStax Bolt
New Healthcare Research: How Website Experience Drives Trust
SearchStax Bolt
New Healthcare Research: How Website Experience Drives Trust
Hosted by: SearchStax
Tuesday, May 19 @ 10am PST / 1pm EST

From Intent to Access:

Fixing the Disconnect in Healthcare Marketing

webinar overview

Healthcare discovery is no longer linear. Patients move across paid, earned and third-party channels, making it harder to connect marketing investment to real outcomes and measure success beyond traditional attribution. But even as discovery evolves, one challenge remains: what happens when a patient searches for care and can’t find what they need.
 

In this session, Amsive Health and SearchStax explore why the gap between intent and access continues to limit performance, and how to fix it.

what you’ll learn

Meet Your Hosts

Craig Blake

Healthcare Industry Speaker & Growth Executive at Amsive Health

Chris Pace

VP, Digital Experience Strategy at SearchStax

Lauren Welles Medley Senior Channel Director, SEO/AEO

Lauren Welles Medley

Senior Channel Director, SEO/AEO at Amsive Health

Additional Resources

Ready to enhance your website search?

Craig Blake | Healthcare Industry Speaker & Growth Executive | Amsive Health

Craig Blake is a healthcare growth executive and industry speaker at Amsive Health, helping payers and providers turn complex, regulated marketing challenges into measurable revenue growth and ROI.

With 30+ years of experience, he works with healthcare organizations to accelerate patient and member acquisition, improve retention and lifetime value, and drive performance across the full marketing funnel.
Craig is a frequent speaker at leading industry events, including SHSMD, RISE and Swaay.Health LIVE, where he shares practical perspectives on privacy-first marketing, AI-driven personalization, and evolving patient expectations.

At Amsive Health, Craig works with executive teams to align go-to-market strategy, investment decisions, and execution around what drives growth. His focus is helping organizations move beyond fragmented marketing approaches, building scalable, accountable growth engines that deliver measurable business impact.

Chris Pace | VP Healthcare Industry | SearchStax

Chris Pace is a marketing leader with over 20 years devoted to the healthcare industry. He currently serves as VP of Healthcare Industry at SearchStax. Previously, Chris was the Senior Director of Digital Marketing at Banner Health, the largest hospital system and employer in Arizona. During his tenure at Banner Health, Chris led the content strategy, service line marketing, and website development strategy. Under his leadership, Banner significantly expanded its digital footprint through the implementation of a comprehensive digital marketing stack, positioning BannerHealth.com among the top 10 most visited healthcare websites. In 2024, Chris was honored with induction into the Healthcare Internet Hall of Fame.

Lauren Welles Medley | Senior Channel Director, SEO/AEO

Lauren has spent more than a decade helping Amsive Health clients connect visibility strategy to measurable business outcomes. She leads the Amsive SEO/AEO department’s strategy and talent — ensuring teams are equipped for what visibility now requires across search, AEO, and AI-driven discovery.

As the discipline evolves, Lauren brings together the cross-practice collaboration it demands — connecting technical, content, and third-party channels around a unified strategy that keeps pace with what visibility requires today.

Her team works across healthcare, finance, eCommerce, publishing, B2B, and more. Lauren’s leadership ensures that industry context shapes how visibility strategy is built and delivered at every level.