Use the Support experience that matches your product to submit a ticket or check ticket status.
For Managed Search, sign in and click Support in the upper-right of the Dashboard. For Site Search, go to the Site Search documentation and click “Submit a Request” in the upper-right.
Check out our product documentation to get an overview to our products & dive into the details of how to get the most out of the solutions - getting started, customizations, analytics, APIs, accounts and billing.
View our Status Page to get up-to-date information on status of SearchStax systems, current and past incidents, current and historical uptimes and scheduled maintenance events. Subscribe to Updates to get email notifications whenever we create, update or resolve an incident.
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