About Merkle

Merkle is a leading technology-enabled, data-driven customer experience management (CXM) company. For over 30 years, Fortune 1,000 companies and leading nonprofit organizations have partnered with us to build and maximize the value of their customer portfolios.

We work with world-class brands like Dell, T-Mobile, Samsung, GEICO, Regions, Kimberly-Clark, AARP, Lilly, Sanofi, NBC Universal, DIRECTV, American Cancer Society, Habitat for Humanity, and many others to build and execute customer-centric business strategies.

With more than 9,600 smart, dedicated people in more than 50 offices around the world, we are still growing at a rate that outpaces the market, with 2019 net revenue of $1.1 billion.

Merkle’s Services

We use data, technology, and analytics to help the world’s best brands make their advertising more addressable, their experiences more personal, and manage relationships over time.

Navigate the complexities of digital media.

The outcomes you want, powered by integrated technology, data, and identity.

Customer relationship management has never been more paramount.

Bring your data to life.

Capture attention, and reward it.
An agency purpose-built to help companies succeed in today’s dynamic B2B environment.

Your biggest opportunity is in the data you already have.

The data behind people is key to engaging them.

Say the right thing to the right customer, every single time.
Driving better business outcomes from inside.
Reward your customers for being the best and build loyalty to your brand.
Promotions are the path to exciting customer experiences and deep identity learning moments.

Customers have transitioned their focus from how they buy, and from whom they buy, to demanding experiences that are smooth, simple, and easily accessible.

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