SearchStax Site Search solution is engineered to give marketers the agility they need to optimize site search outcomes. Get full visibility into search analytics and make real-time changes with one click.
SearchStax Managed Search service automates, manages and scales hosted Solr infrastructure in public or private clouds. Free up developers for value-added tasks and reduce costs with fewer incidents.
Last Revision Date – November 2, 2022
SearchStax, Inc. (“SearchStax”) uses certain subprocessors to assist it in providing to its customers the Services as described in the Subscription Services Agreement or Terms of Use available at https://www.searchstax.com/legal/terms/ or such other location as the Terms of Use may be posted from time to time (as applicable, the “Agreement”). Defined terms used herein shall have the same meaning as defined in the Agreement.
A subprocessor is a third-party data processor engaged by SearchStax, including entities from within the SearchStax group, who has or potentially will have access to or process Customer Content (which may contain Personal Data). SearchStax engages different types of subprocessors to perform various functions as explained in the tables below.
We use the following subprocessors to provide our cloud infrastructure environment and storage of our Customer Content:
| SUBPROCESSOR | CORPORATE LOCATION |
|---|---|
| Amazon Web Services, Inc. | USA |
| Microsoft Corporation | USA |
| Google, Inc. | USA |
We work with various subprocessors that monitor, maintain and otherwise support the Services. In order to provide this functionality these subprocessors may, but not necessarily will, have access to Customer Content:
| SUBPROCESSOR | CORPORATE LOCATION | PURPOSE |
|---|---|---|
| Paypal, Inc. | USA | Credit Card Processing |
| Zendesk, Inc. | USA | Customer Account Administration and Support |
| Google, Inc. | USA | Email, Calendar, Office Products |
| Salesforce.com, Inc. | USA | Sales and Account Management |
| HubSpot, Inc. | USA | Marketing Automation |
| SalesLoft | USA | Sales Automation |
| The Rocket Science Group, LLC d/b/a MailChimp | USA | Email Marketing |
| Xero Limited | USA | Accounting |
| Atlassian Pty Ltd. | USA | Bug Tracking |
| PagerDuty Inc. | USA | Service Monitoring and Alerting |
| Datadog, Inc. | USA | Service Monitoring and Alerting |
| Slack, Inc. | USA | Customer Support Tool |
| Dropbox, Inc. | USA | Document Storage |
| Mixpanel, Inc. | USA | Customer Account Administration and Support |
| ChurnZero, Inc | USA | Customer Success Tool |
| COMPANY NAME | LOCATION |
|---|---|
| SearchStax, Inc. | USA |
| SearchStax India Pvt. Ltd. | India |
Last Updated, November 2, 2022
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