Sub-Processors

Last Revision Date – October 08, 2025

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SearchStax, Inc. (“SearchStax”) uses certain Sub-Processors to assist it in providing to its customers the Services as described in the Subscription Services Agreement (https://www.searchstax.com/legal/subscription-services-agreement/) or Terms of Use available at https://www.searchstax.com/legal/terms/ (https://www.searchstax.com/legal/terms/)or such other location as the Terms of Use may be posted from time to time (as applicable, the “Agreement”). Defined terms used herein shall have the same meaning as defined in the Agreement.

A Sub-Processor is a third-party data Processor engaged by SearchStax, including entities from within the SearchStax group, who has or potentially will have access to or process Customer Content (which may contain Personal Data). SearchStax engages different types of Sub-Processors to perform various functions as explained in the tables below.

INFRASTRUCTURE:

We use the following subprocessors to provide our cloud infrastructure environment and storage of our Customer Content:

SUBPROCESSOR	CORPORATE LOCATION
Amazon Web Services, Inc.	USA
Microsoft Corporation	USA
Google, Inc.	USA

PROCESSING OF CUSTOMER CONTENT:

We work with various subprocessors that monitor, maintain and otherwise support the Services. In order to provide this functionality, these Sub-Processors may, but not necessarily will, have access to Customer Content:

SUBPROCESSOR	CORPORATE LOCATION	PURPOSE
Atlassian Pty Ltd.	USA	Bug Tracking
Datadog, Inc.	USA	Service Monitoring and Alerting
Microsoft Azure	USA	Used OpenAI models and development
Mixpanel, Inc.	USA	Customer Account Administration and Support
MongoDB	USA	Used for AI models and productivity through Voyage AI
Zendesk, Inc.	USA	Customer Account Administration and Support

SEARCHSTAX GROUP SUB-PROCESSORS

COMPANY NAME	LOCATION
SearchStax, Inc.	USA
SearchStax India Pvt. Ltd.	India