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SearchStax has been recognized as a High Performer for Enterprise Search for G2’s Spring 2022 review. This is the second quarter in a row that SearchStax has been recognized as a High Performer. G2 is the largest and most trusted software marketplace and helps professionals make smarter decisions on software purchases based on authentic and real peer reviews.

SearchStax is a High Performer in Enterprise Search

Products in the High Performer quadrant in the G2 Enterprise Grid® Report have high customer Satisfaction scores and relatively low Market Presence scores compared to the rest of the category. As a new entrant in this space, SearchStax is gradually moving up the Market Presence and now has 22 G2 reviews with an average rating of 4.7.

Enterprise search software “Google-izes” data: It circumvents the time and effort that goes into tagging, filing, sharing, and retrieving information regardless of size and media type, creating a secure, powerful, and easy-to-use search function. 

Here is a sampling of the customer quotes from recent SearchStax reviews on G2:

  • “SearchStax helped us build a robust CMS search capability”
  • “Love the support team, always available to answer questions.”
  • “What can I say – since engaging with SearchStax, I sleep better at night.”
  • “The SearchStax team has been extremely responsive to our unique custom requirements and last minute changes.”

SearchStax has Best Support in Enterprise Search

SearchStax was also recognized as having the Best Support in Enterprise Search. With an overall rating of 98% for Quality of Support.

SearchStax also has the 2nd highest Net Promoter Score or NPS rating in the category with a score of 70. The NPS is the leading metric for measuring customer loyalty and a score greater than 64 places SearchStax in the top quartile of all technology companies.

Users Love SearchStax

SearchStax has also earned a Users Love Us badge from G2 for accumulating more than 20 reviews with an average rating over 4.0. SearchStax currently has 22 reviews with an average score of 4.7.


About the Author

By Tom Humbarger

Senior Product Marketing Manager

March 23, 2022

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