The State of Site Search in Higher Education Research Report with The Chronicle of Higher Education | Download the Report
SearchStax Site Search solution gives marketers the agility they need to optimize website outcomes.
Product OverviewSearchStax Managed Search offloads Solr management, giving IT teams enhanced operational agility.
Product OverviewHere’s how marketing and digital experience teams are choosing between SearchStax Site Search and Coveo for their onsite website search.
With SearchStax Site Search, your marketing team is empowered from implementation onward. Imagine a powerful search experience that doesn’t require IT development to make ongoing adjustments. Optimizing your search stays in the hands of the web experience decision makers.
This provides you with an onsite search that meets your internal team’s needs to move fast and make adjustments while delivering exactly what your website visitors are searching for.
Coveo is a heavier implementation with ongoing management processes. Implementation is typically layered and complex with Coveo, reliant on technical agencies, which results in lengthy wait times to make updates for even minor optimizations and changes.
SearchStax Site Search equips marketers with levers to control and influence website visitor outcomes via search optimizations.
SearchStax drives deeper visitor engagement and conversions on content-rich websites, such as those in higher education, healthcare and government via effective and engaging search results. SearchStax gives marketers new insights into visitor behaviors with practical AI tools that improve marketing workflow and visitor experience.
Coveo is a sound option for large intranet, knowledgebase, support and ecommerce sites as they are considered a leader for those use cases.
SearchStax prioritizes core search principles like relevancy, accuracy and control while implementing a practical use of AI.
With SearchStax’s Smart Match Assist, your content expert can accept or reject AI suggestions, ensuring accuracy and trust; this is particularly important in risk-averse industries like higher education, healthcare and government where the right results are critical.
Coveo is heavily focused on generative AI, with its top uses surrounding digital workplaces and intranets. While Coveo does include generative AI features, they can be challenging to use in regulated industries where trust is critical and humans still need to have the final say on what shows up in your search pages.
When it comes to cost, SearchStax delivers value. We provide robust tools designed to maximize your return on investment. We help your team understand, plan, set up and tune your search experiences based on your goals and your visitors’ expectations.
With SearchStax, you own your site search. The power to make adjustments is always in your team’s hands.
Coveo leans heavily on agency partners to implement search. This can be an attractive option for those who are engaging in a website redesign project and want their site search solution to be scoped into that initiative.
For those organizations who have in-house developers and want to upgrade their search, SearchStax makes it easy. Coveo’s reliance on agency partners inflates the total cost of ownership and leaves less control in your team’s hands from implementation to ongoing search adjustments.
Creating a front end experience that’s as powerful as your underlying search technology should not be a heavy lift.
SearchStax Site Search empowers your team to set up an engaging search solution with Search UI Kits, APIs and native connectors for popular CMSs, including Sitecore and Drupal.
Development and design teams can easily deliver, iterate and improve search experiences while providing a seamless visual experience and straight-forward deployment.
SearchStax has a 4.5 out of 5 rating on G2. Read reviews from some of our happy customers.
Taela W.
Mid-Market (51-1000 emp.)
“We have been searching for a quality product like this for a while – especially one that integrates well with Sitecore – and this product has fulfilled all our requirements and some. This product is as good as we will get and we are so happy with it.”
Gopikrishna Reddy G.
Small-Business
What do you like best about SearchStax?
SearchStax is instrumental and quick to build search pages with the provided UX accelerators.
Sabina F.
Software EngineerMid-Market (51-1000 emp.)
“The SearchStax Site Search product has amazing functionality that has been easy to integrate with Sitecore. We gained valuable insight into how our customers use the search features on the website and what they are searching for (through the excellent analytics provided by the dashboard), which made the search experience easier to personalise. We wanted to use the product to manage searching on a multilingual website, a feature that wasn’t available when we started the implementation. However, when we mentioned the business need for this, the team assured us they were working on it, and, sure enough, they released the multi-language feature and helped us integrate it. The team was always very receptive to feedback and, as a result, even released a new feature in a matter of weeks when we presented a client use case for it.”
Randall W.
Enterprise (> 1000 emp.)
“The SearchStax team actively listens to our feedback and has implemented features that have significantly enhanced the value of their tools. They continuously introduce new capabilities, such as machine learning and AI, which have greatly improved our users’ ability to quickly and easily find content. Our customer representative regularly reviews our analytics and provides valuable recommendations for optimizing our search functionality.”
Shawn H.
Web Specialist
Enterprise (> 1000 emp.)
“I like best the ease of use and the robust feature set that SearchStax offers. The platform is intuitive, making it easy to manage and optimize our search functionality without requiring extensive technical knowledge. Additionally, their customer support is responsive and helpful, which has made our experience even better.”
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
“I really like the Searches Dashboard. I like how it is set up by popular searches, no result searches and searches with no clicks. I like to see the search count and percentages. I like control of the stopwords. I like how we were able to incorporate a better filter system for our directory. I like the great customer support we have been given with directory features. I use it daily.”
If you’re looking for a solution that improves marketing agility, provides practical AI tools that drive real business value and gives you the highest return on your total cost of ownership, SearchStax is the superior choice. For organizations prioritizing ecommerce and internal use cases and willing to invest in the necessary setup and maintenance, Coveo may be worth consideration.