Smart Answers
Introducing Smart Answers! From question to response in one click.
Smart Answers
Introducing Smart Answers! From question to response in one click.
Smart Answers
Introducing Smart Answers! From question to response in one click.
Smart Answers
Introducing Smart Answers! From question to response in one click.

Why Customers are Choosing SearchStax over Yext

Stronger Cross-Domain and Sub-Domain Search

Stronger Cross-Domain and Sub-Domain Search

SearchStax enables unified search across multiple domains and subdomains, delivering a seamless experience to your users without clunky workarounds. Whether you’re managing a .edu with microsites, a network of health system service pages or a local government site, SearchStax surfaces the right content from the right source — all in one place.

Truly Personalized, Ongoing Support

Truly Personalized, Ongoing Support

A recurring theme from teams who switched from Yext: they felt left on their own post-implementation. Yext staff interactions were often reactive, delayed or limited to renewal cycles. In contrast, SearchStax provides dedicated onboarding, responsive support and regular strategy check-ins. We’re invested in your success, not just your signature.

“SearchStax onboarding was absolutely fantastic. The customer success team was great. We moved very fast—and support has been top-tier ever since.”  

– Sr. Director of Marketing Technology at a Private Health Sciences University

Easier to Set Up and Maintain

Easier to Set Up and Maintain

SearchStax delivers powerful features and services without the heavy development lift. Our crawler and ingest APIs make for a seamless transition on initial setup compared to Yext’s need for custom schema to ingest certain data. Additionally, Yext requires proprietary Hitchhikers dev framework plus React where SearchStax provides easy-to-use UI kits and templates in common dev frameworks.

Designed for Higher Ed, Healthcare, Government and Beyond

Designed for Higher Ed, Healthcare, Government and Beyond

Unlike Yext, which originated with structured listings and local SEO use cases, SearchStax was built to support content-heavy websites with complex structures. If you manage:

…then SearchStax is the search solution that grows with you.

Feature Comparison: SearchStax vs Yext

SearchStax Yext
Unified Cross-Domain Search Limited
Personalized Support Included Reactive/Renewal-focused
Built for Content-Rich Sites Higher ed, healthcare, gov More retail/location-driven
Fast Implementation Weeks, not months May require heavy setup
Visual Relevance Tuning
AI-Powered Search Practical AI built in Included
Dashboard Insights & Reporting Robust Basic unless customized
Budget Flexibility Cost-effective TCO Higher cost at scale
No-Code Configuration Marketer-friendly tools Limited customization

What Makes SearchStax Different?

SearchStax prioritizes core search principles like relevancy, accuracy and control while implementing a practical use of AI.

Built for Marketers, Not Just Developers

Built for Marketers, Not Just Developers

SearchStax’s intuitive dashboard empowers marketing and content teams to tune search relevance, easily identify relevant synonyms with the help of AI and optimize experiences without needing developer intervention.

This puts more power in the hands of web experience teams to move fast, be more responsive to visitors’ needs and have an overall better sense of ownership over their search experience. With more visitors favoring the search bar as their primary means for navigation, having more agility to tune your search is a must-have.

An AI Roadmap That’s People-First

An AI Roadmap That’s People-First

SearchStax currently offers AI features that upgrade the search experience for both visitors and web teams. 

Smart Match Assist surfaces suggested synonyms based on search data that’s pouring into your search bar to help your team decide, with a single click, whether to accept or reject those suggestions.

Smart Ranking uses natural language processing to understand the deeper meaning of your visitors’ questions and reorders results to guarantee the most relevant pages show up first.

Smart Answers summarizes content from your existing pages into a clear, direct answer to your visitors’ questions right on top of your traditional results.

The difference with SearchStax’s AI features is that we take a practical approach to AI. It’s all about empowering human intelligence and expertise, not replacing it.

“Smart Ranking has made a noticeable difference in our site search experience. Average click position is up 37%, and we’ve seen a 16% boost in click-through rate, thanks to technology that actually understands the intent behind search queries and fine-tunes our relevance model.”  

– Corey Reed | Director, Web Management, Texas Christian University

Fast Time to Value

Fast Time to Value

Customers report going live in weeks, not months — with a meaningful lift in engagement and content discovery. After going live, our customers experience rapid improvements in their onsite search metrics. 

From search click-through rate improvements showing improved engagement, to no-results searches decreasing from improved content strategy and reduced gaps, our customers are seeing the upgrade to onsite search make a major impact on content delivery and overall visitor experience.

Customer Story: Making the Switch from Yext

Customer Story: Making the Switch from Yext

A premier institution in chiropractic education, moved away from Yext after growing frustrated with:

By switching to SearchStax, they are now able to provide a true cross-domain experience, leverage search analytics to close content gaps and receive regular guidance from a hands-on support team.

“Yext only really contacted us around renewal. With SearchStax, we have real partners helping us optimize continuously.” 

– Senior Director of Marketing Technology

Developer-friendly UI components

Developer-friendly UI components

Creating a front end experience that’s as powerful as your underlying search technology should not be a heavy lift.

SearchStax Site Search empowers your team to set up an engaging search solution with Search UI Kits, APIs and native connectors for popular CMSs, including Sitecore and Drupal.

Development and design teams can easily deliver, iterate and improve search experiences while providing a seamless visual experience and straight-forward deployment. 

When considering a Yext alternative, see what our customers have to say

SearchStax has a 4.5 out of 5 rating on G2.
Read reviews from some of our happy customers

Taela W.

Mid-Market (51-1000 emp.)

“We have been searching for a quality product like this for a while … and this product has fulfilled all our requirements and some. This product is as good as we will get and we are so happy with it.”

Gopikrishna Reddy G.

Small-Business

What do you like best about SearchStax?
  1. It always integrates very well with Sitecore. Simple package installation, rapid to populate the schema and rebuild the index.
  2. Our Marketing team loves the option to update stopwords, synonyms, spell check and auto-suggest words themselves without any help from the technical team.
  3. Very easy to consume the provided developer APIs.
  4. Developer and User documentation have been excellent and easy to follow and understand.
  5. Team is quick to help with any queries and issues.
It helped build the Search page very quickly without many customizations. We could reduce lots of development effort and save time during the implementation. As it is a SaaS product, we are off from the maintenance burden. Marketers can make all their changes without much help from the technical team. Rich analytics are helping to understand better what our customers are searching for.”

Sabina F.

Software Engineer

Mid-Market (51-1000 emp.)

“The SearchStax Site Search product has amazing functionality that has been easy to integrate with Sitecore. We gained valuable insight into how our customers use the search features on the website and what they are searching for (through the excellent analytics provided by the dashboard), which made the search experience easier to personalize. We wanted to use the product to manage searching on a multilingual website, a feature that wasn’t available when we started the implementation. However, when we mentioned the business need for this, the team assured us they were working on it, and, sure enough, they released the multi-language feature and helped us integrate it. The team was always very receptive to feedback and, as a result, even released a new feature in a matter of weeks when we presented a client use case for it.”

Randall W.

Enterprise (> 1000 emp.)

“The SearchStax team actively listens to our feedback and has implemented features that have significantly enhanced the value of their tools. They continuously introduce new capabilities, such as machine learning and AI, which have greatly improved our users’ ability to quickly and easily find content. Our customer representative regularly reviews our analytics and provides valuable recommendations for optimizing our search functionality.”

Shawn H.

Web Specialist
Enterprise (> 1000 emp.)

“I like best the ease of use and the robust feature set that SearchStax offers. The platform is intuitive, making it easy to manage and optimize our search functionality without requiring extensive technical knowledge. Additionally, their customer support is responsive and helpful, which has made our experience even better.”

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

“I really like the Searches Dashboard. I like how it is set up by popular searches, no result searches and searches with no clicks. I like to see the search count and percentages. I like control of the stopwords. I like how we were able to incorporate a better filter system for our directory. I like the great customer support we have been given with directory features. I use it daily.”

Key Takeaways

Key Takeaways

SearchStax is best for organizations who need:

Yext may be a good option for organizations who prioritize:

Ready to upgrade your onsite search?

SearchStax vs Yext: Onsite Search Comparison FAQ

What kind of companies use SearchStax?

SearchStax is ideal for higher education institutions, healthcare systems, government agencies, and other organizations managing large volumes of content across multiple sites or domains.

Can SearchStax handle search across multiple domains or subsites?

Yes. We offer first-class support for cross-domain and sub-domain search within a single experience.

Is SearchStax easy to use for non-technical teams?

Once the initial setup is configured by your dev team, then your marketing, web experience and content teams are enabled to make adjustments and improve content discoverability without developers.

How fast can we get up and running with SearchStax?

It will vary depending on your data complexity and requirements. Customers may go live in a matter of weeks, thanks to our guides, onboarding and responsive support. We work closely with your team to ensure a smooth implementation.

What kind of support will we receive after launch?

SearchStax customers receive ongoing support and access to optimization resources. We’re with you from onboarding through continuous improvement.