Optimizely
Deliver Trust Through AI Search
Enable your customers to instantly find account info, policy details, branch locations and support resources exactly when they need them.
Financial institutions rely on SearchStax
Empower customers with instant answers
Empower customers with instant answers
Deliver natural language AI answers to questions asked in your search bar about financial products, FAQs, services, policy documents and more to eliminate friction and reduce call center volume.
Enterprise scale meets compliance and security
Support ISO 27001, SOC 2, and GDPR along with SSO integration to protect sensitive financial data, at rest and in transit, that may find its way into your site search.
Act on analytics-driven insights
Surface top financial topics from your popular queries, “no-result” searches and trending services to inform content strategies, FAQs and digital offers.
Act on analytics-driven insights
Surface top financial topics from your popular queries, “no-result” searches and trending services to inform content strategies, FAQs and digital offers.
Promote seasonal products, financial deadlines and campaigns
Promote seasonal products, financial deadlines and campaigns
Push timely content like ATM locators, fraud alerts, new product launches and support during service disruptions to the top of search results pages with ease.
Satisfy multiple language needs
Engage diverse customer bases with support for more than 40 global languages.
Satisfy multiple language needs
Engage diverse customer bases with support for more than 40 global languages.
Connect to your existing stack
Site Search works with any content management system / digital experience platform to index your content for search-ability, with SearchStax crawlers, connectors and ingest APIs. We provide WCAG-compliant (accessible) search page templates to accelerate setup.
#1 Site Search Software on G2
“Search has become a trend monitor, a content strategy tool and a user feedback engine all in one.”
Marketing leader at global financial group