Are you interested in implementing UX best practices for site search on your website? Leveraging UX best practices for site search will pay dividends by improving the customer experience and getting users to the information they are seeking quickly and efficiently. Improving the search experience will also impact customer satisfaction, conversion, retention and churn.
SearchStax recently released Site Search, a new SaaS solution that is a gamechanger in terms of making it easier for companies to deliver relevant and personalized site search experiences on their websites. Integrated into the Site Search product is the Search UX Accelerator which quickly delivers UX best practices for site search out-of-the box.
What is the SearchStax Search UX Accelerator?
The SearchStax Search UX Accelerator is a key component of our Site Search product and it works seamlessly to give business teams the power to configure and manage the end user search experience.
You also can see the Site Search UX Accelerator in action where we have implemented it on the SearchStax website.
Key Features for the Site Search UX Best Practices
The 12 UX best practices for site search built into the UX Accelerator include:
- Large Search Bar — showcase your site search with a large, easy-to-view search bar
- Auto-Suggest and Spell Check – let users enter their search faster and more accurately by offering autocomplete and spelling suggestions based on search history
- # of Search Results – set the context by showing the number of search total results and how many results appear on the current page
- Facets – provide multiple search facets to let users filter results and limit the initial number of facets displayed to the top facets
- Category Colors for Content Types – use colors to clearly identify different content types
- Promoted Items – give business teams the power to curate the user search experience by promoting targeted content to the top of the search results
- Result Items – provide page title, URL and body text in the search results to help users find the content they seek
- Pagination – give users an easy way to navigate to the previous and next pages of search results
- Alternative View Styles – provide alternatives for viewing search results as a grid or list and give users the option to switch to their preferred format
- Sort by Relevance or Date – let users sort results by relevance or by date
- Search Feedback – provide an easy way for users to leave feedback on how well the search results are meeting their expectations
- Hit Highlighting – highlight the search term in the result set to guide the user to relevant sections of the content
Download the UX Best Practices for Site Search Infographic
Get all of the UX best practices for site search in our one-page infographic.