ICF Uses SearchStax and Engagency to Drive Better Search

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Situation

ICF relies heavily on content marketing to reach and educate their customers. They share reports, blogs, whitepapers, and other informational content on their website, along with press releases, event information, and more. To say their website is rich with content would be an understatement.

Uploading new content to their old website meant not only creating and publishing that content, but also tagging it with the appropriate industry, topic, and location verticals. In an arduous and inefficient process, the team had to manually add each piece of content to each area of the site they wanted it to appear, which sometimes totaled in the dozens.

Solution

ICF needed to drastically upgrade their search functionality, and required a forward-looking site design to match. ICF selected two Austin, Texas-based firms for their project -- Slide UX to design the various search experiences, and Engagency to serve as the Sitecore development partner.

Engagency completed a Sitecore upgrade and migration to Solr-as-a-Service with SearchStax. Leveraging Slide UX’s designs, Engagency then architected and implemented various search experiences that were interactive, cutting-edge, and personalized for each visitor. Engagency selected the SearchStax Solr-as-a-Service to set up, manage and maintain the Solr search infrastructure.

Results

The search capabilities of Solr, provided by SearchStax Solr-as-a-Service, exceeded expectations in terms of efficiency, functionality, and performance.

The ICF team has been able to significantly scale up their content creation, and the search capabilities largely contributed to that. With SearchStax, they can quickly and dynamically pull in content across their site, whereas before it would have been a manual and painstaking process.

Read the ICF case study blog post that provides more details on the project.

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