What do you do when you realize that site search on your Drupal website is critical to your business, but you have no insights into what people are searching for and you don’t have an easy way to improve what results are presented?
This was the conundrum facing the team at APQC (American Productivity & Quality Center). They turned to SearchStax to improve the site search experience on their Drupal website for their customers and simplify operations for their marketing, business and IT teams.
DrupalCon 2021 Session with APQC
At DrupalCon 2021, SearchStax sponsored a roundtable discussion with the IT and business leaders from APQC. The discussion included:
- Amanda Schalyo, Executive Director of Marketing and Digital Experience
- James Gilliland, Technical Solutions Director and longtime Drupal Contributor
- John Tesmer, Executive Director of Information Technology
APQC is the world’s foremost authority in benchmarking, best practices, process and performance improvement, and knowledge management. APQC’s website has the world’s largest collection of benchmarks and best practices (more than 11,000 content pieces) and is used by more 150,000 worldwide professionals to get information, data, and insights to support decision-making and develop their internal skills.
Watch the AQPC Panel Discussion
In the 15-minute recording below, the APQC team shares how they use Drupal and why they needed to improve their search experience.
They provide background information on why they selected SearchStax and the technical perspectives on the implementation. Amanda wraps up the session with a sneak peek into the analytics provided by SearchStax and a demonstration into how easy it is to set up search synonyms and leverage the Power Search function.
See for yourself to see how APQC Improved the Site Search Experience in Drupal, the “Painless Way”.
“Prior to SearchStax, we really had no insight in our search analytics. In addition to analytics, we now have a whole host of search capabilities that I can use without having to involve our IT team.”
Amanda Schalyo, Executive Director of Marketing