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Subprocessors

SearchStax, Inc. (“SearchStax”) uses certain subprocessors to assist it in providing to its customers the Services as described in the Master Services Agreement or Terms of Use available at https://www.searchstax.com/terms/ or such other location as the Terms of Use may be posted from time to time (as applicable, the “Agreement”). Defined terms used herein shall have the same meaning as defined in the Agreement.

A subprocessor is a third party data processor engaged by SearchStax, including entities from within the SearchStax group, who has or potentially will have access to or process Customer Content (which may contain Personal Data). SearchStax engages different types of subprocessors to perform various functions as explained in the tables below.

INFRASTRUCTURE:

We use the following subprocessors to provide our cloud infrastructure environment and storage of our Customer Content:

SUBPROCESSORCORPORATE LOCATION
Amazon Web Services, Inc.USA
Microsoft CorporationUSA
Google, Inc.USA

PROCESSING OF CUSTOMER CONTENT:

We work with various subprocessors that monitor, maintain and otherwise support the Services. In order to provide this functionality these subprocessors may, but not necessarily will, have access to Customer Content:

SUBPROCESSORCORPORATE LOCATIONPURPOSE
Paypal, Inc.USACredit Card Processing
Zendesk, Inc.USACustomer Account Administration and Support
Google, Inc.USAEmail, Calendar, Office Products
Salesforce.com, Inc.USASales and Account Management
HubSpot, Inc.USAMarketing Automation
The Rocket Science Group,
LLC d/b/a MailChimp
USAEmail Marketing
Xero LimitedUSAAccounting
Atlassian Pty Ltd.USABug Tracking
PagerDuty Inc.USAService Monitoring and Alerting
Datadog, Inc.USAService Monitoring and Alerting
Slack, Inc.USACustomer Support Tool
Dropbox, Inc.USADocument Storage
Mixpanel, Inc.USACustomer Account Administration and Support
ChurnZero, IncUSACustomer Success Tool

SEARCHSTAX GROUP SUB-PROCESSORS

COMPANY NAMELOCATION
SearchStax, Inc.USA
SearchStax India Pvt. Ltd.India

Last Updated, November 15, 2021

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