Terms, Policies & Disclaimers

Subprocessors

SearchStax, Inc. (“SearchStax”) uses certain subprocessors to assist it in providing to its customers the Services as described in the Master Services Agreement or Terms of Use available at https://www.searchstax.com/terms/ or such other location as the Terms of Use may be posted from time to time (as applicable, the “Agreement”). Defined terms used herein shall have the same meaning as defined in the Agreement.

A subprocessor is a third party data processor engaged by SearchStax, including entities from within the SearchStax group, who has or potentially will have access to or process Customer Content (which may contain Personal Data). SearchStax engages different types of subprocessors to perform various functions as explained in the tables below.

INFRASTRUCTURE:

We use the following subprocessors to provide our cloud infrastructure environment and storage of our Customer Content:

SUBPROCESSOR	CORPORATE LOCATION
Amazon Web Services, Inc.	USA
Microsoft Corporation	USA
Google, Inc.	USA

PROCESSING OF CUSTOMER CONTENT:

We work with various subprocessors that monitor, maintain and otherwise support the Services. In order to provide this functionality these subprocessors may, but not necessarily will, have access to Customer Content:

SUBPROCESSOR	CORPORATE LOCATION	PURPOSE
Paypal, Inc.	USA	Credit Card Processing
Zendesk, Inc.	USA	Customer Account Administration and Support
Google, Inc.	USA	Email, Calendar, Office Products
Salesforce.com, Inc.	USA	Sales and Account Management
HubSpot, Inc.	USA	Marketing Automation
The Rocket Science Group, LLC d/b/a MailChimp	USA	Email Marketing
Xero Limited	USA	Accounting
Atlassian Pty Ltd.	USA	Bug Tracking
PagerDuty Inc.	USA	Service Monitoring and Alerting
Datadog, Inc.	USA	Service Monitoring and Alerting
Slack, Inc.	USA	Customer Support Tool
Dropbox, Inc.	USA	Document Storage
Mixpanel, Inc.	USA	Customer Account Administration and Support
ChurnZero, Inc	USA	Customer Success Tool

SEARCHSTAX GROUP SUB-PROCESSORS

COMPANY NAME	LOCATION
SearchStax, Inc.	USA
SearchStax India Pvt. Ltd.	India

Last Updated, November 15, 2021