SearchStax named one of the “Top 20 Open Source Software Solutions for 2017”. Read more here.

Get the help you need

Utilize our team to help you with: accelerating your timelines, managing your custom infrastructure, or having a trusted advisor helping you every step of the way.

Contact Us

Production support

We specialize in running Apache Solr cluters in the Cloud. Our Search Ops Engineers are best in class in maintaining Solr on AWS and Microsoft Azure - in both Public and Private Cloud enviroments - so you can rest assured that your application has equal support at both the Search and Infrastructure tiers.

  • 24x7 Global Support Team
  • Guaranteed SLAs - 99.5%, 99.9% and 99.999%
  • Integrated Monitoring for Predictive Support
  • Response Times as low as 30 minutes
  • Email, Phone & Support Portal

We were spending a ton of engineering resources on manually optimizing our Lucene indexes for our Sitecore deployments. We had just outgrown the capabilities of Lucene. After making the decision to go to Apache Solr and the cloud, it made sense to pick SearchStax. We’re seeing on average a 40% improvement in query response speeds.

Coralie Cushman, IT Team Leader
Monterey Bay Aquarium

Consulting and Enablement

By any means necessary. That is the motto of our Client Service team. We operate as a 'one-stop shop" to provide our customer with everything they need to be succesful on our SearchStax platform.

  • Cloud Migration (Onboarding)
  • Prototyping
  • Production Readiness
  • Search Enhancements
  • Solr Upgrades
  • Operational, Security, & Compliance Assessmentts
  • Solr Best Practice Support (On-Demand Q&A)
  • Instructor Led Training
Learn More

The SearchStax team has deep Solr and Elasticsearch expertise. During the course of their engagement with us, they helped us identify improvement opportunities with pinpoint accuracy by using the SearchStax pixel. Ultimately, this resulted in 86% reduction in Elasticsearch hosting cost on AWS and a greater than 85% improvement in search query performance.

Muddassar Shaikh, Director of Engineering,
Ticketmaster

Managed Stack

Need support on more than just Solr? SearchStax’s global team can administer and maintain your entire application stack -- 24x7. In addition to Solr, we also have extensive expertise running all of the latest Big Data technologies in the cloud.

  • Apache Spark
  • Apache Hadoop / HDFS
  • MongoDB
  • Elasticsearch
  • Custom Data Ingestion Pipelines
  • Web Servers (Containers)
Learn More

We selected SearchStax because of their combined expertise in Apache Solr, Microsoft Azure and really our entire application stack. With the help of their Managed Stack offering, we were able to accelerate the release of an important new product for our business – at a significantly lower cost than if we had tried to build and support it in-house.

Mark Hemingway - Director,
Technology & Product Management at Kelly Services
Read the case study

CONTACT US TODAY TO LEARN MORE ABOUT SEARCHSTAX SERVICES

We look forward to partnering in your success