Search Analytics Usage – SearchStax

Site Search has replaced Analytics!

The SearchStax Site Search interactive environment is now the preferred path to analyze search-user behavior and to experiment with Solr tuning and display options. See the SearchStax Site Search Overview.

Our Analytics feature should be considered deprecated at this time.


SearchStax® includes search analytics reports that track the queries and search results of your deployment.

To view the displays on this page, you must:

  1. Create an analytics app.
  2. Insert analytics scripts in your search-results page.
  3. Let people use your search application so you can collect statistics.
  4. Navigate from the Analytics node on the left-side navigation column to the list of Analytics Apps.
  5. Click the name of an App to see its Dashboard.
  6. Select the Usage menu in the menu bar.
  7. Select Top Searches, Top No-Result Searches, or Top Clicks from the menu.

Contents of this page:

Top Searches

The Top Searches table reveals what users searched for. It includes all searches, not just the most-popular ones, and can be sorted on any column of data.

Screenshot

Top Searches provides a detailed table view of searches.

Column NameDescription
QueryThe primary search query. The display does not include the settings of facets and filters.
CountNumber of times that users submitted this query.
% of totalRelative popularity of this query.
HitsNumber of results displayed to users in response to this query.
ClicksNumber of results that were clicked by users desiring more information.
CTRClick-through rate (Clicks divided by Count)
Latency (avg)Average search latency

You can filter the list either by searching for a keyword, or by setting a numeric limit on CTR or Clicks. For instance, the following example limits the table to queries where the number of click-through events was above 1000 for the requested reporting period:

Screenshot

You can share this display with a third party by using the Share Link button.

SearchStax Share Link Button

This button opens a dialog box containing a sharable URL. Click the copy button to copy the link to the clipboard.

SearchStax Analytics Shared Link

You can email this link to any user, whether they have a Searchstax account or not.

Top No-Results Searches

Search Product Owners are especially interested in user queries that produced zero results. SearchStax summarizes these queries in the following table. Look for Top No-Results Searches under the Usage menu on the Analytics menu bar.

SearchStax Analytics Menu
SearchStax Analytics No-Results
Column NameDescription
QueryThe primary search query. The display does not include the settings of facets and filters, one of which might be the reason the search was unsuccessful.
CountNumber of times that this query resulted in zero results during the reporting period.
% of totalPercentage of all unsuccessful searches during the reporting period.

Top Clicks

The Top Clicks display shows the most popular click-through items for the designated time interval. Look for Top Clicks under the Usage menu on the left side of the Managed Solr dashboard.

SearchStax Analytics Menu
SearchStax Analytics Top Clicks
Column NameDescription
Clicked ItemThe result item that garnered the click-through events.
SumNumber of times that this item was clicked as a sum over all the queries.
% of totalPercentage of all click-through events in the reporting period.

Questions?

Do not hesitate to contact the SearchStax Support Desk.

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