Frequently Asked Questions - SearchStax

The SearchStax® Frequently Asked Questions page includes the following approved question and answer about our Apache Solr Cloud services.

Is there help for ingesting Solr data?

Problems with Solr data ingestion are generally out of scope for SearchStax support, except to mention that legacy data often incluces illegal codes that you must remove, and many issues are ultimately traced to schema misconfiguration.

SearchStax has Solr Architects who assist our premium clients (Gold, Platimum, and Platinum Plus levels) with Solr issues.

Ingestion Resources

  • Accessing Log Files: You can reach the Solr server log files through the SearchStax dashboard.

We love to answer questions!

Please contact the SearchStax Support Desk immediately if you have any question about Solr Cloud deployments.

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