Frequently Asked Questions - SearchStax

The SearchStax® Frequently Asked Questions page includes the following approved question and answer about our Apache Solr Cloud services.

How to File a Support Request

The SearchStax Dashboard Support menu is the preferred channel for filing a support request.

SearchStax Support menu

This menu opens the Support Tickets page, which is a table of existing tickets for your account.

SearchStax Support Tickets

Click the Create a Support Ticket button to open the Report an Issue form. See the Support Users Guide for full instructions on using this form.

If you don't have access to SearchStax, you can send an email message to the SearchStax Support Desk.

We love to answer questions!

Please contact the SearchStax Support Desk immediately if you have any question about Solr Cloud deployments.

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