How to File a Support Request
The SearchStax Dashboard Support menu is the preferred channel for filing a support request.
This menu opens the Support Tickets page, which is a table of existing tickets for your account.
Click the Create a Support Ticket button to open the Report an Issue form. See the Support Users Guide for full instructions on using this form.
If you don't have access to SearchStax, you can send an email message to the SearchStax Support Desk.
We love to answer questions!
Please contact the SearchStax Support Desk immediately if you have any question about Solr Cloud deployments.
Return to Frequently Asked Questions.