Frequently Asked Questions - SearchStax

The SearchStax® Frequently Asked Questions page includes the following approved question and answer about our Apache Solr Cloud services.

Disconnect/timeout while creating a Sitecore collection?

Users who connect their Sitecore project to SearchStax Solr Cloud usually create about a dozen Solr collections to handle the various Sirecore features. They create these collections directly in the Solr Dashboard.

Sometimes Solr disconnects while creating a new collection. (The problem is not limited to Sitecore projects, but it often comes up in that context.) If this happens, you might have a faulty Solr configuration.

In the SearchStax Cloud Manager, select the deployment and click on the Solr HTTP Endpoint link. Open the Logging node. Look for a message like this:

Error CREATEing SolrCore 'sitecore_master_index_shard1_replica_n1': Unable to create core [sitecore_master_index_shard1_replica_n1] 
Caused by: Can't find resource 'solrconfig.xml' in classpath or '/configs/sitecore'

This often means that the sitecore configuration has an improper folder structure. Open the Solr Dashboard and navigate to Cloud > Tree > Configs. Compare the sitecore config folders with this image:

SearchStax Sitecore Solr

Even when the folder structure is correct, other configuration errors can make Solr disconnect. Look for candidates among the logged errors.

We love to answer questions!

Please contact the SearchStax Support Desk immediately if you have any question about Solr Cloud deployments.

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