Managed Solr Dedicated Deployment Plans

Dedicated Infrastructure to Meet Any Business Requirement

SILVER

Non-production Environments, Prototyping or Small Projects

Node Starts at

$

49

/ mo

Cluster Starts at

$

337

/ mo

Quoted in $USD — Billed Annually

GOLD

Production Cluster with Business Hours Support

Starts at

$

537

/ mo

Quoted in $USD — Billed Annually

PLATINUM

Production Cluster for Business Critical Applications

Starts at

$

937

/ mo

Quoted in $USD — Billed Annually

PLATINUM PLUS

Production Cluster for Mission Critical Applications

Starts at

$

1,674

/ mo

Quoted in $USD — Billed Annually

Managed Solr Dedicated Plan Comparison

SILVERGoldPlatinumPlatinum Plus
CLOUD AUTOMATION
Deployment Automation (Node or Cluster)
Solr and Zookeeper Log Access
Disk Upgrades and Downgrades
Custom Plugins
Scale Up / Scale Down
Auto-Scaling
 
MONITORING AND ALERTING
Monitoring Data Retention1 day7 days30 days30 days
Heartbeat and Threshold Alerts
System Level Metrics
Solr Search & Indexing Metrics
Auto-Suggest (Search Suggestions)
Availability Reporting
Premium Alerting
Audit Logging
 
BACKUPS AND DISASTER RECOVERY
Daily Backups
Disaster Recovery
 
SECURITY AND COMPLIANCE
Solr / Basic Authentication
IP Filtering
Encryption at Transport
Encryption at Rest
Private Environment (VPC/VNet)
GDPR / Custom DPA
Custom Terms of Service
Priority Patching (Solr and OS)
Vulnerability ScanningQuarterlyQuarterlyQuarterlyQuarterly
 
INTEGRATIONS AND APIs
Webhooks
Automation APIs
PagerDuty
New Relic
Datadog
 
TEAM AND USER ROLES
Max Users24820
User Roles and Permissions
 
SUPPORT AND SLAs
Uptime SLA99.5%99.9%99.95%
Support Channels Web PortalWeb PortalWeb PortalPhone, Web Portal
Response Time < 72 Hours< 4 Hours< 60 Minutes< 30 Minutes
Support Coverage9-5 M-F US PTUS, EMEA, APAC Business Hours24x7x36524x7x365
Support ScopeProduct & Subscription
Questions
Product & Subscription
Questions
& Incident Triaging
Product & Subscription
Questions & Incident Triaging
Product & Subscription Questions,
Incident Triaging &
Architectural Guidance
Port-mortem Reports
Solr Upgrade Assistance

* Gold, Platinum and Platinum Plus are only available in Cluster configurations.

Dedicated Managed Solr Plan Add-Ons

Available to purchase a la carte on any of the Gold, Platinum and Platinum Plus plans

Additional
Storage

Need more storage on an existing plan? Simply purchase additional storage in blocks of 50GB and we will take care of it — for clusters, increasing storage happens without any downtime.

Scheduled
Backups

Automate backups by configuring them to meet your compliance needs. Backups include Index Data, Configurations, Aliases and any custom JARs. Store your backups in another region of added security.

Private
Environments

SearchStax supports Managed Solr deployments in Virtual Private Clouds (VPC) on AWS or Google Cloud and on Virtual Private Networks (VNet) on the Microsoft Azure Cloud.

Disaster
Recovery

Disaster Recovery options are packaged based on RTO needs and a certain RPO. SearchStax offers cold, warm and hot Disaster Recovery options to support your compliance and security needs.

Security
Pack

For sensitive data and higher compliance requirements, our security pack will provide encryption at rest, customer-specified TLS, cyphers, monthly vulnerability scans, priority patching for Apache and Solr vulnerabilities.

Have More Questions? Or Need Help with Sizing?