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SearchStax Solr GDPR

The GDPR, the General Data Protection Regulation, is a European privacy law that was approved by the European Commission in 2016. This regulation will have wide ranging effects on business operating or having customers in the European Union.  The GDPR will impact not only EU-based companies but also those that handle EU citizens’ personal data, regardless of their locations.

The SearchStax team is committed to complying with GDPR and supports data privacy protection. In preparation, the team has been actively reviewing and modifying our business and compliance processes for GDPR compliance.

Questions and Answers about the GDPR:

What is it?

The GDPR replaces a previous European Union regulation – Directive 95/46/EC which has been the prevailing privacy regulation since 1995. The GDPR aims to update and strengthen EU data protection and privacy law. The GDPR regulates, among other things, how individuals and organizations may obtain, use, store, and eliminate personal data. It will have a significant impact on organizations doing business in the EU and around the world.

When does it go into effect?

The GDPR comes into effect and enforceable on May 25, 2018.

Is SearchStax going to be compliant?

Yes! The SearchStax team is actively working towards meeting the regulations set forth in the GDPR and we will be compliant on or before the effective date.

When will SearchStax be updating its legal documentation (Terms of Service, Privacy Policy, Data Request Policy, etc)?

We have proactively made changes to our Privacy Policy and are compliant with EU-US Privacy Shield Framework. You can also view our approved Privacy Shield Certification here:

In addition, our legal team is actively making changes to the Terms of Service and other legal agreements to comply with GDPR.

Will SearchStax have a Data Processing Agreement (DPA)?

Shortly, we’ll be releasing an updated version of our Data Processing Agreement to allow our customers to continue to lawfully transfer EU personal data to SearchStax when the GDPR goes into effect. We’ve already made a lot of progress. We’re committed to achieving compliance with the GDPR, and we want to help our customers do the same.

Is my SearchStax service going to change?

No, the scope of our services will remain the same.

Will I be able to use SearchStax anywhere in the world?

Yes, we will ensure that you can continue using SearchStax services and that you are GDPR compliant in any region that we operate in.

What do you use personal data for?

SearchStax only uses personal data as needed to run our service. Privacy is very important to us and we do everything we can to protect your privacy.

How long is the data retained?

Data is retained for the duration of your service. If you terminate our service, data will be automatically purged from our systems as per our terms of service.

I still have questions – who can I ask?

No problem – we’re happy to discuss this in more detail with you. Feel free to reach out to your account manager or via email at


This post is for informational purposes only, and should not be considered legal advice. We encourage you to work with your legal counsel to determine the GDPR’s applicability to your organization and the steps you should take if any.