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Site Search

Announcing our Search as a Service offering

Since we released our Search Analytics offering early last year, we’ve gotten great feedback from our customers and they’ve expressed the need for us to offer a complete Search as a Service offering. During the last few months we’ve been quietly working with our select partners and customers to help them aboard our new search service […]

4 powerful site search features used by e-retailers to boost conversions

If you run an e-commerce business, here is some good news for you. Ecommerce continues to grow at an amazing speed. As per eMarketer’s report, US ecommerce did $262.3 billion in sales, an increase of 16.4% year over year. It is also estimated that by 2017 the figure would go up to $440 billion in […]

survey-site-search-usage

As an online business owner, having an eye-catching, colorful website chock full of merchandise doesn’t alone translate into profits. Ease of navigation as well as proper formatting for both desktop and mobile devices are essential as well. However, one important component that is often neglected is that of the site’s own search engine. A site […]

SITE SEARCH LOST & FOUND

It’s one of the greatest fears of an online retailer: you’ve got a potential customer, you’ve got the product they want, and you can’t get the two of them together.  It seems that no matter how you name and describe your product, it’s not selling. You suspect that the potential customer is looking for it […]

USING SEARCH ANALYTICS TO UNCOVER KNOWN UNKNOWNS

“There are known knowns; there are things we know that we know.There are known unknowns; that is to say, there are things that we now know we don’t know. But there are also unknown unknowns – there are things we do not know we don’t know.” –  United States Secretary of Defense, Donald Rumsfeld Let’s focus […]